MSC Grandiosa

HOLA! Tapas Bar by Ramón Freixa

HOLA! Tapas Bar welcomes you into an amazing culinary experience created by the renowned Spanish chef Ramón Freixa, awarded two Michelin Stars. Designed as a social, dining experience where guests can enjoy shared plates and a wonderful celebration of the Mediterranean cuisine.

L’Atelier Bistrot

This warm, friendly bistro promises high-quality French cuisine: snacks from cheese and charcuterie to escargots and foie gras. For something more substantial, try ribeye steak fries & blue cheese sauce followed by a traditional French dessert. You can even pop in for a convivial, Parisian-style breakfast.

In addition, discover the Art Wall and the current exhibition ‘The Virtues” by Damien Hirst, one of the most famous contemporary artists, and enjoy a unique art and dining experience.

Butcher’s Cut

This American-style steakhouse serves select Linz heritage angus beef, gold standard high-end angus beef thanks to the best genetics in breed. The highest quality product custom cut by master butchers and aged to perfection. The menu is inspired by the great plains and it is accompanied by bold New World wines and cocktails with swagger.

Kaito Sushi Bar

Tradition and modernity go hand in hand in this stylish sushi restaurant. This charming venue offers deliciously authentic Asian cuisine prepared on the spot with only the freshest, highest quality ingredients.

Kaito Teppanyaki Bar

A stylish teppanyaki restaurant. Step in, choose your spot at one of four cooking stations and watch your delicious Japanese dishes come to life, right before your eyes. Our expert chefs cook with flair on an open grill: a feast for the senses that sees flames and the finest sizzling ingredients coming together to form delicious dishes you’ll remember forever.

Marketplace Buffet

Extensive buffet with a wide array of cuisine. The buffet is open for breakfast, lunch, dinner and late night snacks. It’s the ideal place for enjoying a great informal Mediterranean dining experience with a spectacular sea view. Visible kitchens and a Mozzarella-making area allow guests to watch our chefs preparing fresh food. The extensive buffet area includes various multifunction corners serving international dishes, ethnic cuisine, healthy options and a multitude of other tastes. 

Purple Crab

The Purple Crab is located on Deck 5.

La Loggia

La Loggia is located on Deck 6.

La Perla Grigia

La Perla Grigia is located on Deck 6.

II Campo

Il Campo is located on Deck 7.

Jean-Phillippe Chocolat & Café

French master pâtissier Chocolatier Jean-Philippe Maury brings his award-winning touch to this coffee and chocolate bar boutique. As well as choosing from a variety of exquisite Chef created chocolate candies, guests can also create their very own chocolate bar right at the tablet stations. The boutique offers a wide assortment of delectable French macaroons and fresh roasted coffee.

Jean-Phillippe Crêpes & Gelato

A gourmet ice cream parlour and French-style crêperie dreamed up by award-winning master pastry chef Jean-Philippe Maury. Located in the impressive indoor promenade, it’s the perfect place to enjoy a mouth watering made-to-order crêpe, with your choice of delicious sweet or savoury fillings.

Atmosphere Bar South

Hunger can strike at any time and at the Atmosphere Bar South our expert chefs serve up fresh and tasty specialities hot off the grill. Satisfy your cravings from our menu of freshly grilled food while you enjoy yourself by the pool.

Atmosphere Ice Cream Bar

Grab a taste of the sun with our delicious soft serve ice cream, fresh fruit treats frozen drinks and coladas. The Atmosphere Ice Cream Bar offers a heavenly array of soft ice cream and a wide variety of frozen cocktails, beers, softs, Mojito, long drinks, coladas, coffee and hot drinks.

MSC Yacht Club Grill & Bar

This sundeck buffet and bar, exclusive to MSC Yacht Club Guests, offers an exceptional selection of freshly grilled specialities. You can grab something from our selection of fresh fish, meat and burgers and homemade pasta and a wide choice of fresh salads compliment the wide variety of food on offer.

Bowling

Strike! That’s what you want to hear every time the bowling ball barrels down the alley. See whether you have the knack and play against your family and friends to crown the bowling champion in your midst.

TV Studio and Bar

Broadcasting live throughout the ship, our TV Studio and radio suite air live games, quizzes, talent contests and other fun content. An excellent selection of cocktails, beer, wine and soft drinks are available to get you ready for your big performance.

Galleria Grandiosa

At any time of the day, the Galleria is the perfect place for dining, shopping, socialising or simply taking in the unique atmosphere. And when the sun sets, it takes on another life, with LED dome shows, concerts, discos and parties late into the night.

MSC Yacht Club

Located on the prestigious foredecks of the ship is a place where you can enjoy 24-hour personal butler service, designer accommodation and exclusive dining, lounge and pool areas. This is the MSC Yacht Club, the ultimate luxury cruise experience.

An exclusive haven of refinement

Discover a ship within a ship through our exclusive MSC Yacht Club, a place where you can savour exclusivity and privacy in a world of choice. A place where you can indulge in the luxury of a private club while enjoying access to a myriad of recreation and entertainment possibilities that the ship has to offer.

Lavishly appointed suites, an exclusive 24-hour butler service and a dedicated concierge are just the beginning of these exclusive cruise experiences. Welcome to the MSC Yacht Club, a cruise experience like no other.

You can discover the ultimate in MSC exclusivity with the MSC Yacht Club, selectively available on board: MSC Bellissima, MSC Divina, MSC Fantasia, MSC Grandiosa, MSC Meraviglia, MSC Preziosa, MSC Seascape, MSC Seashore, MSC Seaside, MSC Seaview, MSC Splendida, MSC Virtuosa and MSC World Europa.

Private venues for total tranquillity

Luxurious accommodation and exclusive services are only the beginning. The MSC Yacht Club also boasts a range of superb private areas, from the elegant Top Sail Lounge with its panoramic views to the stylish restaurant and the One Pool Deck complete with private swimming pool, whirlpool baths, sun deck and bar.

Beer Festival

Fun-packed festive celebrations with a Bavarian flair – decorations, costumes, games, music and of course beer. There’s even a Master of Beer competition and a 6-metre-tall inflatable beer mug.

Sailaway Party

A start-of-the-cruise event celebrating the ship’s departure, led by the Entertainment Team and Dancers in a spectacular Costume Parade.

Master Chef

The world’s best-loved food show awaits you on the MSC Cruises fleet! Experience the adrenaline-fuelled creativity of an extraordinary on-board cooking competition for adults and junior guests.

MSC Factor

Think you’ve got what it takes to be a star in our on-board talent competition, The MSC Factor? Then come and showcase what you can do in the most exciting talent show at sea. Whatever your specific talent may be, don’t be shy – come and show the world what it’s been missing.

White Party

It’s all white for a night with dazzling décor and costumes to suit the theme, plus a special performance starring our theatre cast.

MSC Formula Racer

Our amazing on-board MSC Formula Racer delivers an adrenaline-pumping virtual-reality race, with you in the driver’s seat of a racing car. Go head to head against other racers and thrill to the feel of engines gunning. Huge fun for the young and the young at heart, regardless of who wins the race.

Virtual Game Arcade

While away a few enjoyable hours of game play at the Arcade on board the ship. Pit your wits and skill against those of your friends in any number of typical arcade options, including video games, pinball and more. Great fun guaranteed.

Casino

Our casinos are elegantly designed, featuring games for all types of players. You’ll be able to try your hand at Roulette or Blackjack, challenge yourself at one of our Poker tables, or choose among a variety of slot machines.

Le Grand Casino

Hit the jackpot at our spacious bar in Le Grand Casino. Order a drink from our wide variety of selected cocktails, mocktails, beer, wine and fine spirits to refresh yourself while you take a break from play.

The Théâtre La Comédie

Thanks to our Broadway-style theatres you can enjoy superlative entertainment with an international line-up of artists without having to leave the ship. Take your pick from a fabulous programme, there’s sure to be a show you love.

MSC Logo Shop

Infuse your cruise with gifts that spark magical memories of your voyage across the waves! Navigate the MSC Logo Shop for everything from gadgets to books and novelty gifts! You’ll also find MSC’s very own DOREMI Mascot right here in the MSC Shop.

Duty Free

Discover everything the Duty Free shop has to offer, all at tax and duty-free prices*.

You can choose between top-flight international tobacco products, technology products, fine wines, chocolate, make up and travel essentials.

Our expert staff can provide you with all the help you need to make the perfect choice.

* We always give you the lowest tax and duty-free prices applicable in accordance with local legislation

Fashion Boutique

Browse the latest collections for men, women and children, plus an array of accessories for all tastes. Enjoy the expert guidance of our staff, here to help you find something for the special people in your life, whatever their age and taste!

Accessories

Top Italian brands such as Armani, Coccinelle, Furla and Fusaro feature alongside international names like Radley London, Calvin Klein, Lacoste, Tommy Hilfiger and Ralph Lauren.

Here you are sure to find serious sartorial inspiration for bags and accessories!

Wild Forest Waterpark

High jinks and water are two elements you’ll find plenty of at the on-board Waterpark, perfect for people of all ages to unwind and have tons of aquatic fun. Among the features are twisting slides, a range of pools and activities to suit every age group. 

Safari Pool

If a bit of poolside therapy sounds like your idea of heaven, look no further than one of our numerous swimming pools to get your fill of sun and relaxation, while our pool attendants can cater to your every need.

Himalayan Bridge

Check out our Himalayan Bridge to take an 80-m sky walk across a suspension bridge located at the aft of the vessel at a height of some 60 metres above sea level. A truly unique place to take your daily constitutional, with superb ocean views thrown in for good measure.

Photo Shop

Smile! Our professional team of photographers constantly roam the ship, capturing wonderful memories every day. Be sure to stroll through the Photo Gallery daily, so you don’t miss one of their great shots of you and your loved ones enjoying your cruise.

Photo Portrait

A dedicated Studio Photographer will provide you with a unique photo opportunity to capture the special moments of your cruise. During a private consultation you will be presented with the best locations around the ship so you can choose where your photoshoot will take place. Every photo will be taken with top of the line equipment by our highly-skilled, studio photographer using creative lighting techniques. Pictures will be re-touched and edited, and printed on premium photo paper. After your session choose from our different packages and take home lasting memories.

The Art Wall

What is normally admired in the art galleries of the world awaits you on board MSC Grandiosa in a 2 year exhibition: “Degas Danse Dessin” by the world-famous Parisian artist Edgar Degas.

The immersive experience featuring “Degas Danse Dessin” will bring you closer to the world of fine art with a spellbinding exhibition of original Impressionist art.

Night Bars

Whether you’re a regular night owl or simply fancy a tantalising night cap before turning in, our Night Bars are there to cater to your needs. Choose from a range of innovative alchemist cocktails, created to suit those moments when only the extraordinary will do.

Lounges

Our elegant Lounge Bar is the perfect spot to enjoy leisurely hours in the company of friends. Let the special ambience work its magic on you while you relax in comfort and style with your favourite tipple in hand.

Outdoor bars

Sip on a glass of something refreshing – a cocktail, wine, beer or soft drink – in ultimate style at one of our Outdoor Bars, located both poolside and on the highest decks of the ships. Teaming glorious ocean views with enjoying a delicious drink has never been easier.

Carousel Lounge

Experience a delicious pre-show dinner or just sit back and enjoy the fun with an exclusive signature cocktail at the Carousel Lounge.

Edge – Cocktail Bar

Our pre-dinner bar is the ideal spot to join friends for an aperitif before a meal, or for a refreshing drink at any time of day. From traditional aperitifs, our Signature Cocktails to the contemporary classics, there is something to suit your taste.

Champagne Bar

With an array of first-rate champagne, bubblies, fresh oysters, caviar and fish, the chic Champagne Bar is a place to indulge in the finer things in life.

Attic Club

Dance away into the early hours in our chic nightclub. Grab yourself a drink from our extensive list of cocktails, mocktails, Spritz, Mojito’s, classic cocktails, beers or ciders and dance the night away.

Safari Bar

Get your hands on one of our freshly made nutritional drinks with ingredients supplied by the world’s finest producers and relax in the poolside comfort of the Safari Bar.

Grandiosa Bar & Lounge

Our cocktail bar offers a wide choice of meticulously selected aperitifs, cocktails, spirits and more! Take a moment to relax in our intimate cocktail bar and let our artful bar tenders prepare something special for you!

Masters of the Sea

Atmospheric and charismatic, our traditional British pub is the perfect setting to drop in for a pint. Serving beer, whisky and a range of delicious snacks in a comfortable environment, the pub is an ideal place to kick back and have fun.

Infinity Bar

There are infinite choices in this ideal spot to join friends for an aperitif before a meal, or for a refreshing drink at any time of day. From traditional aperitifs, our Signature Cocktails to the contemporary classics, there is something to suit your taste.

Sky Lounge

Meet up with friends for an aperitif or after dinner cocktail and enjoy the stunning views while you listen to live piano music. With our handpicked carefully sourced drinks and fresh ingredients we are sure that you will be spoilt for choice.

Sports Bar

At the Sports Bar you can catch the game and enjoy quality entertainment with your favourite drink. The wide and varied choice of draft beers, bottled beers, ciders and cocktails that we carefully selected are sure to quench even the strongest thirst

Atmosphere Bar North

Relax at the poolside with friends and family, with a refreshing drink from the Atmosphere Bar North. From Signature Cocktails, beers, coladas, soft drinks, coffee and tea there is something to suit everyone’s taste.

Horizon Bar

With magnificent views of the sea and fantastic cocktails The Horizon Bar is the place to be. With our handpicked and carefully sourced drinks and fresh ingredients we are sure that you will be spoilt for choice.

MSC Yacht Club Sundeck & Bar

Exclusive to MSC Yacht Club Guests, the MSC Yacht Club Sundeck & Bar, offers a luxurious and tranquil place to enjoy an aperitif. Surround yourself in the lap of luxury and let our artful bar tenders prepare something special for you!

Top Sail Lounge

Reserved exclusively for MSC Yacht Club Guests, this elegant lounge with its panoramic views offers the Yacht Club bar list of craft cocktails, beer, fine wine, soft drinks and coffee drinks in addition to a selection of gourmet finger food throughout the day.

Infinity Atrium

The Infinity Atrium is located on Deck 5. 

Atmosphere Pool

The Atmosphere Pool on MSC Grandiosa offers plenty of space for relaxing and soaking up the sun. Illuminated by elegant lighting and a giant screen, the beautifully designed main pool area becomes an even more atmospheric venue in the evenings.

Gym by Technogym

Fitted with authentic TechnoGym® equipment and featuring panoramic ocean views, the on-board gym is the place to be for all those who take their fitness regime seriously. Hone your physique with a full set of TechnoGym® apparatus every day of your cruise to look better than ever before.

Available on: all MSC Ships

Type of service: Included

MSC Aurea Spa

MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura.

Available on: all MSC Ships

Type of service: Charges apply

Power Walking Track

Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.

Available on: all MSC Ships

Type of service: Included

Basketball

Come to the outdoor basketball court at the Sport Center for a chance to hang out with friends, have fun shooting hoops and enjoy a full-body workout at the same time. You may not make the latest line-up of the Harlem Globetrotters, but you’re sure to have a great time.

Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa.

Type of service: Included

Tennis Court

Anyone for tennis? Play to your heart’s content at the outdoor tennis court of our on-board Sport Centre. Tennis is ideal for getting some healthy activity, honing your hand-to-eye coordination and having loads of fun. Game, set and match to you.

Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa

Type of service: Included

Volleyball

Fast-paced, energetic and a ton of fun to play, volleyball is one of the world’s most popular team sports and one you can enjoy at the outdoor volleyball court at the on-board Sport Centre. Burn some calories and get a thorough cardio-vascular workout while you land a kill and beat the opposing team.

Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa

Type of service: Included

Medi Spa Centre

Relaxing on one of our ships will do wonders for you, but we also have a few secrets on board to help you look and feel even better. Make the most of our range of safe and effective Anti-Ageing treatments and return from your cruise visibly rejuvenated.

Beauty Salon

You can enjoy the expertise of highly specialised staff in aesthetic treatments to offer you excellent results and improve the relaxing effects of your cruise. Customize your cruise with the best treatments for your body. Unwind and feel fantastic!

Available on: all MSC Ships

Type of service: Charges apply 

Thermal Area

Get a lasting sensation of absolute wellbeing that will accompany you well beyond your cruise. All our ships are equipped with a Thermal Area where you can enjoy a soothing sauna, a relaxing steam or an invigorating whirlpool bath.

Available on: all MSC Ships

Type of service: Charges apply

Hair Salon

Refresh your look with a new hairstyle! There are different packages which include a personalised shampoo & conditioning mask, a haircut and a single process colour treatment. Leave the salon styled and ready for a great evening onboard.

Available on: all MSC Ships

Type of service: Charges apply

Barber Shop

Inside the MSC Aurea Spa there’s a dedicated Barber Shop to keep you looking at your best during your time on board! Leave the salon styled and ready for a great evening.

Available on: MSC Grandiosa, MSC Bellissima, MSC Seaview, MSC Seaside, MSC Meraviglia

Type of service: Charges apply 

Sports Tournaments

Tennis Tournament – if you’ve got a killer backhand then why not enter our onboard tennis tournament? It might not be Wimbledon but it’ll serve up a great workout and possibly a taste of glory, too

Soccer Tournament – can you kick it? Yes you can! Sign up for the onboard soccer tournament and show off your skills. Your team needs you, so get involved.

Volleyball Tournament – unleash your competitive side in our very own onboard volleyball tournament. Quick reactions and impressive reach could lead you and your team to glory!

Basketball Tournament – ready to shoot some hoops? Then enter our onboard basketball tournament. Get involved and prepare for glory!

Ping Pong Tournament – pick up a paddle and prepare for battle! The ping pong tournament is on and you’re invited. Ready for the challenge? See you there!

Table Soccer Tournament – if you’re a fan of football in the miniaturized form known as foosball why not enter today’s tournament? Just remember the golden rule – no spinning!

Sportsplex

Sportsplex is located on deck 16.

Five-A-Side Football

Fancy a game of footy? Your wish can be granted at the outdoor five-a-side football pitch at the Sport Centre. Team up with some friends or family and play a match against another on-board team. A great way to have fun, get active and turn strangers into friends.

Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa

Type of service: Included

Bike Tours

One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.

See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.

You Don’t Have To Go Fast, You Just Have To Go

Our carefully curated small group tours offer both active adventures and easy city sightseeing on electric bicycles.

Reserve today and ride into your next adventure with MSC Bike Adventours.

Sustainable Shore Excursions: MSC Protectours

What are Protectours

We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!

A world of amazing experiences

PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.

MSC Cruises and the environment

Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.

MSC Family Explorer Club

MSC Family Explorer Club

Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.

Family friendly programming

Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers

Tours that the whole family can enjoy

Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults

Family-Friendly Prices 50% off

Children tickets are always half-price

Peace of Mind

When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.

Easy & Accessible Excursions

TOURS FOR EVERYONE

Accessible Vehicles & Facilities

Vehicles equipped with a wheelchair accessible solution. We visit accessible bathrooms equipped with wide doors.

Small Groups with Expert Guides

Local guides are knowledgeable experts of their area, as well as experts in accessibility needs excursions.

Visit at your own pace

Tours made to leisurely visit the destination’s highlights while taking into account guests’ special needs and facilitating each participant in moving independently.

Step-free Routes

Tours aim at eliminating obstacles and ensure a smooth access to all of the highlights visited

MSC Foundation Centre

Educational interactive game experience for Children: the room transforms into a colourful 3D aquarium that’s the scene of a great interactive game teaching about the importance of care for environment.

Adults can learn about the issues that the Foundation is striving to resolve, about its programs and partners. The guests have the possibility to show their generous support for the Foundation’s lifesaving programs by making direct donations or purchasing stylish collection of MSC Foundation merchandise.

Behind The Scenes

Come and see how we do it! Go “Behind-the-Scenes” and experience what goes into delivering a perfect cruise vacation.

Explore several “off-limit” areas of the ship

Are you ready for the ultimate behind-the-scenes experience on our magnificent cruise ship? This exclusive excursion is limited to small groups of 20 people, so you’ll have a truly intimate and immersive experience.

Join us as we take you on a journey through the hidden corners of our ship, where only a select few have gone before. You’ll have the chance to see the inner workings of the ship, from the bridge of command, engine room to the gallery and beyond.

A one-of-a-kind discovery tour

Our knowledgeable tour guides and shipboard staff will be on hand to answer any questions you may have and give an overview of the internal operation of the ship.

But that’s not all – you’ll also have the opportunity to meet the ship’s captain and learn about their experiences at sea. This is a once-in-a-lifetime chance to get an inside look at the operations of a cruise ship and to see what goes on behind the scenes. Don’t miss out on this amazing opportunity – book your spot now to ensure one of the very few seats available!

BOOK THE TOUR ON BOARD AT THE EXCURSIONS’ OFFICE

• The tour availability is limited, so don’t miss out and reserve your spot!
• The tour takes place during various moments of the cruise to guarantee the safest and most suitable conditions to the participants.
• The tour lasts approximately 2 hours to 3 hours and a half.
• Prices starting from 30€, final price is confirmed on board depending on which tour is booked.
• To participate guests must be at least 6 years old and must be accompanied by a paying adult.
• Guests participating must be physically fit as the tour involves multiple flights of stairs as well as extended periods of walking and standing.
• The meeting point and time will be confirmed on the Ship.

Important Note: it is strictly forbidden to take along mobile phones and cameras and participants must wear only closed shoes.

Medical Facilities

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

Dialysis

Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.

Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.

Disabled Facilities & Special Needs

Cabin Facilities

Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.

The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.

Reduced Mobility

All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.

Hearing Impairments

For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.

Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.

Children with Special Needs

Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.

All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.

Excursions

The majority of excursions are fully accessible, however we would recommend that all our guests to read-through the programme of available tours at the Excursion Office on board.

Smoking Policy

In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays.

Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.

The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.

We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.

Dress Code

Casual wear is advised is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies, and a lightweight suit or dinner jacket for the gentlemen onboard.

MSC Cruises advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.

For visits to religious sites, appropriate clothing is recommended. This means covering knees, shoulders, and no low-cut tops.

Special Dietary Requirements

MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: 20 ppm) on all ships. Please check availability when booking. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and/or with the Maître d’hôtel.

Kosher meals (pre-packaged breakfast, lunch and dinner) may be available on board for an additional charge starting from €25 pp/day. Kosher meals can be consumed in the main restaurants and must be booked at least 3 weeks before ship’s departure.

Halal products (beef, lamb and poultry) may be available on board following former request of the guest at least two months before departure.

Onboard Language

The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.

Pregnancy

The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.

Service Animals

Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all necessary documents for entering the foreign countries visited during the cruise.

The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.

The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.

Wi-Fi

Wi-Fi is available on board all of our ships.

Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. All you need is one of our Satellite Internet Access packages and a mobile internet device (smartphone, tablet, laptop, etc.).

You can also access the internet without the need for a mobile device, by using the computers in the Internet Café on board.

When at sea, it is not possible to access the internet using a high-speed broadband connection as you would on land. Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth.

Charting a Sustainable Future

For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.

Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.

Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.

MSC Grandiosa

MSC Grandiosa is one of the most environmentally-sound ships at sea and an energy-efficient role model for modern cruising.

• 97% less sulphur oxide and 80% less nitrogen oxide thanks to an hybrid Exhaust Gas Cleaning Systems (EGCS) and a state-of-the-art Selective Catalytic Reduction (SCR)
• Shore power to zero emissions in port
• Underwater Radiated Noise system reducing impact on large-size marine mammals
• State-of-the-art purification system for the cleanest wastewater
• The latest technologies to reduce CO2-emissions
• 28%* less fuel consumption

* fuel consumption per passenger per cruise compared to Fantasia Class ships

Laundry Services

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.

Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away

Take advantage of our laundry packages any time, even the last day of your cruise. That’s why we offer several Laundry Service Packages to choose from.

For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.

Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.

Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!

Other Details

Children: Kids allowed

Childrens Facilities: Available

Nursery: Babysitting

Smoking: Some

Gratuities: SERVICE CHARGES / GRATUITIES Service Charge / Gratuities are included in the cruise fare. Tips MSC Cruises does not recommend tipping individual members of staff.