Handcrafted Cruise Holidays Since 1998
  • MSC Divina

MSC Divina

launched 2012

crew 1,388

tonnage 139,072

length 333 m

capacity 4,345

Inspired by Sophia Loren, MSC Divina brings you all the elegance and glamour of the golden age of cruise lines, enhanced by modern, eco-friendly technology. On board you’ll find every modern comfort, along with a variety of sports and leisure facilities as well as world-class entertainment, including kids’ and teens’ clubs to ensure everyone’s happy. Also, MSC Divina is one of the ships that sail to our exclusive Bahamian destination Ocean Cay MSC Marine Reserve.

Your cruise experience is at the centre of everything we do. To help make your holiday with us truly memorable, we give you the chance to tailor your experience to your needs and desires. For example, you can either leave the choice of cabin to us and benefit from the best rates available, or choose your own ideal cabin and location, while enjoying extra flexibility and additional benefits to make your cruise even more special.

  • Bella Experience
  • Fantastica Experience
  • Aurea Experience
  • MSC Yacht Club Experience
  • accommodation
  • dining
  • entertainment
  • health & fitness
  • enrichment
  • useful
  • misc.

MSC Yacht Club Royal Suite

  • Surface 36 sqm, balcony 16 sqm, deck 16

  • Balcony with dining table
  • Separate living area and dining room
  • Walk-in wardrobes
  • Bathroom with bathtub and shower, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Wifi connection included
  • Interactive TV, telephone, safe and minibar

Discover a world of privileges with MSC Yacht Club including:

  • 24-Hour Butler service and dedicated concierge
  • Premium Extra Drink and Premium Internet packages included
  • Complimentary Access to the Thermal Suite in the MSC Aurea SPA
  • Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
  • 1 Free cruise change

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

MSC Yacht Club Executive & Family Suite

  • Surface approx 40-51 sqm, deck 12

  • Panoramic sealed window
  • Sitting area with sofa
  • Spacious wardrobe
  • Bathroom with shower or bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Wifi connection included,
  • Interactive TV, telephone, safe and minibar

Discover a world of privileges with MSC Yacht Club including:

  • 24-Hour Butler service and dedicated concierge
  • Premium Extra Drink and Premium Internet packages included
  • Complimentary Access to the Thermal Suite in the MSC Aurea SPA
  • Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
  • 1 Free cruise change

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

MSC Yacht Club Deluxe Grand Suite

  • Surface approx 26 sqm, balcony approx. 6 sqm, deck 15-16

  • Balcony
  • Sitting area with sofa
  • Spacious wardrobe
  • Bathroom with shower or bathtub , vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Wifi connection included
  • Interactive TV, telephone, safe and minibar

Discover a world of privileges with MSC Yacht Club including:

  • 24-Hour Butler service and dedicated concierge
  • Premium Extra Drink and Premium Internet packages included
  • Complimentary Access to the Thermal Suite in the MSC Aurea SPA
  • Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
  • 1 Free cruise change

Size, layout and furniture may vary from that shown (within the same cabin category).

MSC Yacht Club Deluxe Suite

  • Surface approx 22 sqm, balcony 6 sqm, deck 15-16
  • Sitting area with sofa
  • Spacious wardrobe
  • Bathroom with shower or bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Wifi connection included
  • Interactive TV, telephone, safe and minibar

Discover a world of privileges with MSC Yacht Club including:

  • 24-Hour Butler service and dedicated concierge
  • Premium Extra Drink and Premium Internet packages included
  • Complimentary Access to the Thermal Suite in the MSC Aurea SPA
  • Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
  • 1 Free cruise change

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Grand Suite Aurea

  • Surface approx 38-42 sqm, balcony approx 3 sqm, deck 9-11
  • Balcony
  • Spacious wardrobe
  • Bathroom with bathtub, vanity areas with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), and minibar
  • Can accomodate up to 6 people

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Deluxe Suite Aurea with Sealed Window

  • Surface approx 21-24 sqm, deck 9-11
  • Panoramic sealed window
  • Sitting area with sofa
  • Spacious wardrobe
  • Bathroom with bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, Wifi connection available (for a fee), telephone, safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category)

Premium Suite Aurea With Sealed Window

  • Surface approx 25-29 sqm, deck 9-11

  • Panoramic sealed window
  • Sitting area with sofa
  • Spacious wardrobe
  • Bathroom with bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, Wifi connection available (for a fee), telephone, safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Premium Suite Aurea

  • Surface approx 33 sqm, balcony approx 3 sqm, deck 10

  • Sitting area with sofa
  • Spacious wardrobe
  • Bathroom with bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, Wifi connection available (for a fee), telephone, safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Deluxe Balcony Aurea

  • Surface 18 sqm, balcony 4 sqm, deck 9-13

  • Sitting area with sofa
  • Bathroom with shower or bathtub , vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Premium Balcony

  • Surface 18 sqm, balcony 4 sqm, deck 8-9
  • Sitting area with sofa
  • Bathroom with shower or bathtub , vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Junior Balcony

  • Surface approx 14 sqm, balcony approx 3 sqm, deck 9-11
  • Sitting area with sofa
  • Bathroom with shower or bathtub , vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Deluxe Balcony with Partial View

  • Surface 18 sqm, balcony 4, deck 8-13
  • Sitting area with sofa
  • Bathroom with shower or bathtub , vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Balcony Bella

  • Surface 18 sqm, balcony 4 sqm, deck 9-13
  • Sitting area with sofa
  • Bathroom with shower or bathtub , vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

BINGO BALCONY

More information coming soon.

Premium Ocean View

  • Surface approx. 20 sqm, deck 5
  • Window with sea view
  • Relaxing armchair
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar
  • Can accomodate up to 6 people

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Deluxe Ocean View

  • Surface 17 sqm, deck 8 -13
  • Window with sea view
  • Relaxing armchair
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar
  • Can accomodate up to 6 people

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Junior Ocean View

  • Surface approx. 12 sqm, deck 8

  • Window with sea view
  • Relaxing armchair
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar
  • Can accomodate up to 6 people

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Ocean View Bella

More information coming soon.

BINGO OUTSIDE

More information coming soon.

Deluxe Interior

  • Surface approx 16 sqm, deck 5-10
  • Relaxing armchair
  • Bathroom with shower, vanity area and hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Junior Interior

  • Surface 13 sqm, deck 8-11
  • Relaxing armchair
  • Bathroom with shower, vanity area and hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Interior Bella

More information coming soon.

BINGO INSIDE

More information coming soon.

The Black Crab

The Black Crab restaurant is the ship’s main dining room split over two levels on decks 5 and 6 with seating for 626 and 529 guests respectively.

With open seating for waiter served breakfast (from 7am to 10am) and lunch (12 to 2.00pm), dinner is served over two seatings with 1st seating around 7.15pm and 2nd at 9.45pm and features assigned seating. This means that guests are allocated a set dining time at a specific table in one of the two MDR’s for the duration of the cruise.

Serving a range of Italian and international cuisine, the evening menu offers a seven course continental style menu.

An example of the dishes served is as follows:-

  • Salad of the Day (e.g. Greek Salad)
  • Soup (such as Oxtail consommé or shellfish bisque)
  • Pasta or Risotto (spinach and Ricotta ravioli or truffle scented pumpkin risotto)
  • Main Course (Baked leg of lamb, mixed vegetable tempura)
  • Cheese Platter
  • Desserts (e.g. tiramisu, pannacotta, ice cream or fresh fruit).

La Cantina di Bacco Pizzeria & Wine Bar

The wine bar and pizzeria, located on deck 7 has a seating capacity of 105 and opens from around 1pm to 2.00am.

Calumet & Manitou Buffet

Open from 6.00am to 3.00am with breakfast served from 6.30am to 11.30am, lunch from 12.00 to 5.30pm and dinner∘ from 7pm to 10.00pm followed by snacks until 3.00am, they are both located on deck 14 and seat 412 guests respectively.

A selection of both cold and cooked breakfast options area available whilst lunch and dinner offers dishes including salads, cooked meats, pasta and desserts along with a daily special and an Ethnic Corner serving a selection of curries from vegetable to lamb madras.

A pizzeria (open from 12.00 to 6.00pm) and grill (open from 12.00 to midnight) also form part of the Calumet restaurant.

Galaxy Kaito Restaurant

Ranked by the Berlitz guide as “the best sushi at sea”, this charming venue offers deliciously authentic Asian cuisine prepared on the spot with only the freshest, highest quality ingredients. The menu includes Japanese dishes composed of nigari, sashimi, maki, futomaki, tempura, teriyaki and much more. 

Piazza Del Doge

Piazza Del Doge accommodates 80 guests and is located on deck 6. It emulates a Venetian Square feel with live music.

In addition to selling cocktails and wine, it also features a patisserie, coffee and gelato bar.

Villa Rossa

Villa Rossa is Divina’s other Main Dining Room∘ offering panoramic views and located on deck 6 with seating for 766 passengers.

With open seating for waiter served breakfast (from 7am to 10am) and lunch (12 to 2.00pm), dinner is served over two seatings with 1st seating around 7.15pm and 2nd at 9.45pm and features assigned seating. This means that guests are allocated a set dining time at a specific table in one of the two MDR’s for the duration of the cruise.

Serving a range of Italian and international cuisine, the evening menu offers a seven course continental style menu.

Eataly Steakhouse

The Eataly Steakhouse serves∘ modern and traditional Italian food. The Eataly on the MSC Divina is fashioned after the famed restaurant in Eataly’s Manhattan location. Those who want to take a piece of Italy home can purchase authentic∘ Italian and artisan products, including olive oils, dried pastas, regional sweets and aged balsamics in the adjacent boutique marketplace. 

Ristorante Italia

An intimate, 30-seat venue adjacent∘ to Eataly only open for dinner. This specialty restaurant features a different menu each night that was created by the Eataly chefs.

Le Muse

The Le Muse Restaurant can be found on Deck 15.

Butcher’s Cut

This American-style steak house select Linz heritage angus beef, gold standard in high-end angus beef thanks to the best genetics in breed. The highest quality product custom cut by the master butchers and aged to perfection. The menu is inspired by the great plains and it is accompanied by the bold New World wines and cocktails with swagger. 

Pantheon Theatre

The 1,600 seat Theatre Lounge found onboard offers at least 6 different shows, and spans two decks. The seats are tiered, allowing guests to enjoy some of the most varied shows found at sea with the best view possible.

Main production shows are shown at 8.00pm for guests on 1st dinner seating and 10.15pm for those on 2nd dinner seating.

Two decks high and located on decks 6 and 7, it features Broadway style shows, illusionists, dancing on ice shows and circus extravaganzas.

During the day it also hosts bingo games and conferences

Sports Bar

The name says it all; onboard passengers are unlikely to find a better place to relax and catch a game. There’s a wide variety of sport shown here, from football to cricket, basketball to ice hockey, something to suit all tastes. Passengers will find a variety of alcoholic and soft drink awaiting, all of which are complimented by a sports-inspired menu, serving up dishes from all around the world.

The Sports Lounge on deck 7 is a multi-screen themed sports bar with seating for 87 passengers.

Featuring a customised drinks menu and snacks, it is also home to the two lane bowling alley which attracts a charge of €6 per game.

Casino Veneziano

The Casino, seating 323 and covering 1017 square meters of floor space, features Roulette, poker, blackjack, and slot machines. It is served by its own bar.

Jazz Bar

The Golden Jazz Bar has seating for 106 visitors and features live jazz music along with a special range of ‘made to measure’ drinks.

Silver Lounge

The Main Lounge overlooks the central atrium and is located on deck 6 serving the foyer area. It can seat up to 98 guests who can enjoy the musical entertainment from the bottom of the atrium.

Divina Bar

The Bar is on deck 5 by the central atrium with 28 seats.

Guests can enjoy a drink here whilst listening to classical piano music, string quartets and singers.

The Cigar Lounge

The Cigar Lounge is located on deck 6 and is the ship’s smoking room with a bar for guests to purchase a range of fine spirits from to enjoy with their cigars, seating 31 passengers.

The Black and White Lounge

Black & White is a large lounge with a central dance floor, bar and entertainment seating up to 295 guests.

The Pool Bar

The Pool bar is located by the Pool on deck 14.

Coffee Bar

The ship’s coffee shop serves a selection of cakes and desserts.

It is located on deck 7 with room for 58 passengers.

Sweet Shop

La Caramella, on deck 6, is the ship’s candy and confectionary shop.

Boutiques

The ship boasts a variety of shops and boutiques. 

From the MSC Logo shop that sells MSC clothes, souvenirs and toys, La Profumeria selling a range of cosmetics and perfumes including Dior and Marc Jacobs.

La Boutique, on deck 6 sells men’s, women’s and children’s fashion with brands including Polo, Ralph Lauren, Lacoste and Armani, and the L’Angolo Dell’Oggetto sells sunglasses, watches and fashion jewellery on deck 6 also.

The Duty Free Shop sells a range of tobaccos, liquors and snacks and is located on deck 6.

Cyber Cafe

Guests can access the internet and their emails either using their own portable wireless devices or via the ship’s Cybercafe on deck 5 opposite the Bar, where guests can use the 15 stations to access the internet.

Galleria D’Art

The Art Gallery features a selection of artwork from fine prints, lithographs, water colours and oils which can be purchased during the ship’s champagne art auctions.

It is located outside the Sports Bar and Jazz Bar on deck 7.

Swimming Pool

If a bit of poolside therapy sounds like your idea of heaven, look no further than one of our numerous swimming pools to get your fill of sun and relaxation, while our pool attendants can cater to your every need.

4D Cinema

Visit our on-board 4D Cinema for a chance to enter a world of adventure without having to leave the comfort of your seat. Enjoy a unique cinematic experience, full of surprising features and visual effects.

Arcade

While away a few enjoyable hours of game play at the Arcade on board the ship. Pit your wits and skill against those of your friends in any number of typical arcade options, including video games, pinball and more. Great fun guaranteed.

MSC Logo Shop

Infuse your cruise with gifts that spark magical memories of your voyage across the waves! Navigate the MSC Logo Shop for everything from gadgets to books and novelty gifts! You’ll also find MSC’s very own DOREMI Mascot right here in the MSC Shop.

Duty Free

Discover everything the Duty Free shop has to offer, all at tax and duty-free prices*.

You can choose between top-flight international tobacco products, technology products, fine wines, chocolate, make up and travel essentials.

Our expert staff can provide you with all the help you need to make the perfect choice.

Fashion Boutique

Browse the latest collections for men, women and children, plus an array of accessories for all tastes. Enjoy the expert guidance of our staff, here to help you find something for the special people in your life, whatever their age and taste!

Accessories

Top Italian brands such as Armani, Coccinelle, Furla and Fusaro feature alongside international names like Radley London, Calvin Klein, Lacoste, Tommy Hilfiger and Ralph Lauren.

Here you are sure to find serious sartorial inspiration for bags and accessories!

Photo Shop

Smile! Our professional team of photographers constantly roam the ship, capturing wonderful memories every day. Be sure to stroll through the Photo Gallery daily, so you don’t miss one of their great shots of you and your loved ones enjoying your cruise.

Photo Portrait

A dedicated Studio Photographer will provide you with a unique photo opportunity to capture the special moments of your cruise. During a private consultation you will be presented with the best locations around the ship so you can choose where your photoshoot will take place. Every photo will be taken with top of the line equipment by our highly-skilled, studio photographer using creative lighting techniques. Pictures will be re-touched and edited, and printed on premium photo paper. After your session choose from our different packages and take home lasting memories.

Galaxy Disco

Located on Deck 16.

MSC Yacht Club Top Sail Lounge

Located on Deck 15.

MSC Yacht Club Pool Deck

Located on Deck 18.

Reception

Located on Deck 5.

The Garden Pool

Located on Deck 15.

MSC Aurea Spa

MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura. 

Gym by TechnoGym®

Fitted with authentic TechnoGym® equipment and featuring panoramic ocean views, the on-board Gym is the place to be for all those who take their fitness regime seriously. Hone your physique with a full set of TechnoGym® apparatus every day of your cruise to look better than ever before.

The Pool and Aqua Park

The outdoor Aqua Park and pool are mid-ship on deck 14. This is the main pool and it includes several different areas, along with two whirlpools and a water slide.

Solarium & Le Prue

The Solarium area is on decks 18 & 16 with its own whirlpool baths∘. Sun lovers willing to pay a surcharge can make their way to the Exclusive Solarium. This adults-only sanctuary features premium deck space, comfortable clam shell lounges, a pool, bar, and complimentary snacks. Those who love a quiet place to read, nap, sun, or have an express spa treatment.

Beauty Salon

You can enjoy the expertise of highly specialised staff in aesthetic treatments to offer you excellent results and improve the relaxing effects of your cruise. Customize your cruise with the best treatments for your body. Unwind and feel fantastic!

Hair Salon

Refresh your look with a new hairstyle! There are different packages which include a personalised shampoo & conditioning mask, a haircut and a single process colour treatment. Leave the salon styled and ready for a great evening onboard.

Thermal Area

Get a lasting sensation of absolute wellbeing that will accompany you well beyond your cruise. All our ships are equipped with a Thermal Area where you can enjoy a soothing sauna, a relaxing steam or an invigorating whirlpool bath.

Medi Spa Center

Relaxing on one of our ships will do wonders for you, but we also have a few secrets on board to help you look and feel even better. Make the most of our range of safe and effective Anti-Ageing treatments and return from your cruise visibly rejuvenated.

Tennis Court

Anyone for tennis? Play to your heart’s content at the outdoor tennis court of our on-board Sport Center. Tennis is ideal for getting some healthy activity, honing your hand-to-eye coordination and having loads of fun. Game, set and match to you.

Volleyball

Fast-paced, energetic and a ton of fun to play, volleyball is one of the world’s most popular team sports and one you can enjoy at the outdoor volleyball court at the on-board Sport Center. Burn some calories and get a thorough cardio-vascular workout while you land a kill and beat the opposing team.

Basketball

Come to the outdoor Basketball court at the Sport Center for a chance to hang out with friends, have fun shooting hoops and enjoy a full-body workout at the same time. You may not make the latest line-up of the Harlem Globetrotters, but you’re sure to have a great time.

Mini Golf

You’ll need to combine hand-to-eye coordination with a deft, light touch to get around our entertaining open-air Minigolf course on board the ship. Get together with your friends and family to see who has what it takes to be crowned the Minigolf King or Queen.

Power Walking Track

Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.

Five-a-side Football

Fancy a game of footy? Your wish can be granted at the outdoor five-a-side football pitch at the Sport Center. Team up with some friends or family and play a match against another on-board team. A great way to have fun, get active and turn strangers into friends.

Bike Tours

One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.

See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.

Sustainable Shore Excursions: MSC Protectours

What are Protectours

We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!

A world of amazing experiences

PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.

MSC Cruises and the environment

Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.

MSC Family Explorer Club

MSC Family Explorer Club

Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.

Family friendly programming

Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers

Tours that the whole family can enjoy

Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults

Family-Friendly Prices 50% off

Children tickets are always half-price

Peace of Mind

When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.

Easy & Accessible Excursions

Explore each destination at your own pace

Our Easy & Accessible Tours make exploring comfortable for everyone!

These tours allow slow walkers, wheelchair, scooter users and any guests that like to leisurely explore, to visit the best each destination has to offer on easy tours created just for them. Through specifically selected itineraries and specially designed tours, guests will be able to enjoy step free routes at their own pace, experiencing the wonders of our destinations in total comfort. Special needs vehicles will be available to accommodate small groups, and tours itineraries will always include access to special needs restrooms.

Please note that vehicles and their wheelchair & scooter requirements (width, height, weight) vary from tour to tour so make sure to carefully check the specific requirements within each tour description.

Disabled Facilities & Special Needs

Cabin Facilities

Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.

The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.

Reduced Mobility

All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.

Hearing Impairments

For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.

Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.

Children with Special Needs

Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.

All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.

Medical Facilities

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

Dialysis

Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.

Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.

Special Dietary Requirements

Guests with food intolerances and/or allergies are asked to inform MSC Cruises of their requirements through the Special Needs Form, and, once on board, to confirm their needs at the Reception – Guest Service and/or with the Maître d’Hôtel. If informed in advance, on-board staff will be happy to assist guests in choosing dishes that do not contain foods or ingredients that could cause an allergic reaction.

MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. All gluten-free recipes are prepared by skilled personnel in dedicated kitchens on board, using products stored in special areas in accordance with the “Cruises Project” of the Associazione Italiana Celiachia (Italian Coeliac Association) with which MSC works closely for the above ships, cruising in the Mediterranean and in Northern Europe. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins.

Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking.

For any other requirements not expressly mentioned in this section, please get in touch with your travel agent.

*MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy.

Dress Code

Casual wear is advised is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies, and a lightweight suit or dinner jacket for the gentlemen onboard.

MSC Cruises advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.

For visits to religious sites, appropriate clothing is recommended. This means covering knees, shoulders, and no low-cut tops.

Smoking Policy

In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays.

Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.

The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.

We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.

Wi-Fi

Wi-Fi is available on board all of our ships.

Onboard Language

The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.

Pregnancy

The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.

Charting a Sustainable Future

For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.

Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.

Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.

Service Animals

Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all necessary documents for entering the foreign countries visited during the cruise.

The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.

The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.

Laundry Services

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.

Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away

Take advantage of our laundry packages any time, even the last day of your cruise. That’s why we offer several Laundry Service Packages to choose from.

For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.

Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.

Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!

Other Details

Children: Kids allowed

Childrens Facilities: Available

Nursery: Nursery

Smoking: Some

Gratuities: SERVICE CHARGES / GRATUITIES Service Charge / Gratuities are included in the cruise fare. Tips MSC Cruises does not recommend tipping individual members of staff.

Wheelchair Cabins: 45 available

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