MSC Preziosa
The classic design of beautifully crafted MSC Preziosa includes spectacular features such as a real stone piazza, sweeping Swarovski crystal staircases and a magical ‘infinity’ pool. There’s all this and more to discover at your own pace on board, enjoying every moment to the full as you voyage to some of the world’s most beautiful destinations.
Your cruise experience is at the centre of everything we do. To help make your holiday with us truly memorable, we give you the chance to tailor your experience to your needs and desires. For example, you can either leave the choice of cabin to us and benefit from the best rates available, or choose your own ideal cabin and location, while enjoying extra flexibility and additional benefits to make your cruise even more special.
- Bella Experience
- Fantastica Experience
- Aurea Experience
- accommodation
- dining
- entertainment
- health & fitness
- enrichment
- useful
- misc.
MSC Yacht Club Royal Suite
- Surface 36 sqm and balcony with dining table 16 sqm, deck 16.
- Separate living area and dining room
- Bathroom with bathtub and shower, vanity area with hairdryer
- Walk-in wardrobes
- Comfortable double or single beds (on request)
- Wifi connection included
- Interactive TV, telephone, safe and minibar
Discover a world of privileges with MSC Yacht Club including:
- 24-Hour Butler service and dedicated concierge
- Premium Extra Drink and Premium Internet packages included
- Complimentary Access to the Thermal Suite in the MSC Aurea SPA
- Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
- 1 Free cruise change
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
MSC Yacht Club Executive and Family Suite
- Surface 40-51 sqm, deck 12
- Panoramic Sealed Window
- Sitting area with sofa
- Spacious wardrobe
- Bathroom with shower or bathtub, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Wifi connection included
- Interactive TV, telephone, safe and minibar
Discover a world of privileges with MSC Yacht Club including:
- 24-Hour Butler service and dedicated concierge
- Premium Extra Drink and Premium Internet packages included
- Complimentary Access to the Thermal Suite in the MSC Aurea SPA
- Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
- 1 Free cruise change
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
MSC Yacht Club Grand Suite
- Surface 26 sqm, balcony 6 sqm, deck 15-16
- Ample wardrobe
- Bathroom with bathtub and vanity area with hairdryer
- Comfortable double bed or single beds (on request)
- Wifi connection included
- Interactive TV, telephone, safe and minibar
Discover a world of privileges with MSC Yacht Club including:
- 24-Hour Butler service and dedicated concierge
- Premium Extra Drink and Premium Internet packages included
- Complimentary Access to the Thermal Suite in the MSC Aurea SPA
- Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
- 1 Free cruise change
Size, layout and furniture may vary from that shown (within the same cabin category).
The image is representative only.
MSC Yacht Club Deluxe Suite
- Surface 22 sqm, balcony 6 sqm, decks 15-16
- Sitting area with sofa
- Spacious wardrobe
- Bathroom with shower or bathtub , vanity area with hairdryer
- Comfortable double or single beds (on request)
- Wifi connection included
- Interactive TV, telephone, safe and minibar
Discover a world of privileges with MSC Yacht Club including:
- 24-Hour Butler service and dedicated concierge
- Premium Extra Drink and Premium Internet packages included
- Complimentary Access to the Thermal Suite in the MSC Aurea SPA
- Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
- 1 Free cruise change
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
Suite Aurea
- Sitting area with sofa
- Spacious Wardrobe
- Bathroom with bathtub, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar
Choose the cabin type that best suits you:
- Grand Suite Aurea (surface 38-42 sqm, balcony 3 sqm, deck 9-11)
- Premium Suite Aurea (surface 33 sqm, balcony 3 sqm, decks 10)
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
Suite Aurea
- Panoramic sealed window
- Sitting area with sofa
- Spacious Wardrobe
- Bathroom with bathtub, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Interactive TV, Wifi connection available (for a fee), telephone, safe and minibar
Choose the cabin type that best suits you
- Premium Suite Aurea with sealed window (surface approx 25-29 sqm, Deck 9-11)
- Deluxe Suite Aurea with sealed window (surface approx 21-24 sqm, Deck 9-11)
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
Balcony
- Sitting area with sofa
- Bathroom with shower or bathtub, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar
Choose the cabin type that best suits you:
- Deluxe Balcony Aurea (best ship positions, surface 18 sqm, balcony 4 sqm, decks 9-13)
- Premium Balcony (surface 18 sqm, balcony 4 sqm, decks 8-9*)
- Junior Balcony (surface 14 sqm, balcony 3 sqm, decks 9-11)
- Deluxe Balcony with partial view (surface 18 sqm, balcony 4 sqm, decks 9-13)
*Some cabins have metal balustrade or half glass half metal balustrade
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
Balcony Bella
More information coming soon
Bingo Balcony
More information coming soon
Ocean View
- Sitting area with sofa
- Bathroom with shower or bathtub, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar
Choose the cabin type that best suits you:
- Premium Ocean View (surface 20 sqm, deck 5)
- Deluxe Ocean View (surface 17 sqm, deck 8-13)
- Junior Ocean View (surface 12 sqm, deck 8)
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
Ocean View Bella
More information coming soon
Bingo Outside
More information coming soon
Interior
- Relaxing armchair
- Bathroom with shower, vanity area and hairdryer
- Comfortable double or single beds (on request)
- TV, telephone, Wifi connection available (for a fee), safe and minibar
Choose the cabin type that best suits you:
- Deluxe Interior (surface 16 sqm, decks 5-10)
- Junior Interior (surface 13 sqm, decks 8-11)
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
Interior Bella
More information coming soon
Bingo Inside
More information coming soon
The Golden Lobster
The Golden Lobster restaurant is the ship’s main dining room split over two levels on decks 5 and 6 with seating for 626 and 529 guests respectively.
With open seating for waiter served breakfast (from 7am to 10am) and lunch (12 to 2.00pm), dinner is served over two seatings with 1st seating around 7.15pm and 2nd at 9.45pm and features assigned seating∘. This means that guests are allocated a set dining time at a specific table in one of the two MDR’s for the duration of the cruise.
Serving a range of Italian and international cuisine, the evening menu offers a seven course continental style menu.
An example of the dishes served is as follows:-
- Salad of the Day (e.g. Greek Salad)
- Soup (such as Oxtail consommé or shellfish bisque)
- Pasta or Risotto (spinach and Ricotta ravioli or truffle scented pumpkin risotto)
- Main Course (Baked leg of lamb, mixed vegetable tempura)
- Cheese Platter
- Desserts (e.g. tiramisu, pannacotta, ice cream or fresh fruit).
Sports & Bowling Diner
The 87 seater Sports Bar serves à la carte snacks and is open from 3pm to 12am.
Located on deck 7 with large TV screens airing sporting events and its own two lane ten pin bowling area, menu examples include Steamed shrimp cocktail, Fish & Chips∘, Buffalo Chicken Wings, and salad.
Other items on offer range from Italian flat bread with Parma ham and mozzarella, Italian bread filled with sausage, mushrooms and cheese to prawn curry, French baguette with ham, cheese, egg and salad, mini hamburgers, Spanish, German, Turkish and Chinese dishes.
L’Arabesque
L’Arabesque is Preziosa’s other Main Dining Room offering panoramic views and located on deck 6 with seating for 766 passengers.
With open seating for waiter served breakfast (from 7am to 10am) and lunch (12 to 2.00pm), dinner is served over two seatings with 1st seating around 7.15pm and 2nd at 9.45pm and features assigned seating. This means∘ that guests are allocated a set dining time at a specific table in one of the two MDR’s for the duration of the cruise.
Serving a range of Italian and international cuisine, the evening menu offers a seven course continental style menu.
Ristorante Italia
An intimate, 30-seat venue adjacent to Eataly only open for dinner. This specialty restaurant features a different menu each night that was created by the Eataly chefs.
La Locanda
La Locanda is Preziosa’s Pizzeria Wine bar, seating 105 guests and located on deck 7 of the ship just outside the Italian Eataly and Ristorante Italia restaurants.
The casual dining option serves traditional fresh stone baked pizza along with complimentary tapas and hors d’oeuvres to enjoy with a selection of wine either by the glass or bottle, cocktails, beer and cider.
The menu includes a 1m long pizza for guests to enjoy along with a metre long strip of wood containing the equivalent of 10 glasses of beer to quench their thirst.
Galaxy Kaito
Ranked by the Berlitz guide as “the best sushi at sea”, this charming venue offers deliciously authentic asian cuisine prepared on the spot with only the freshest, highest quality ingredients. The menu includes Japanese dishes composed of nigair, maki, sashimi, futomaki, tempura, teriyaki and much more.
Butcher’s Cut
This American-style steak house serves select Linz heritage angus beef, gold standard in high-end angus beef thanks to the best genetics in breed. The highest quality product custom cut by master butchers and aged to perfection. The menu is inspired by the great plains and it is accompanied by bold New World wines and cocktails with swagger.
Le Palmerie
Located on Deck 15
Platinum Theatre
The 1,600 seat Theatre Lounge found onboard offers at least 6 different shows, and spans two decks. The seats are tiered, allowing guests to enjoy some of the most varied shows found at sea with the best view possible.
Main production shows are shown at 8.00pm for guests on 1st dinner seating and 10.15pm for those on 2nd dinner seating.
Two decks high and located on decks 6 and 7, it features Broadway style shows, illusionists, dancing on ice shows and circus extravaganzas.
During the day it also hosts bingo games and conferences
Sports Bar
The name says it all; onboard passengers are unlikely to find a better place to relax and catch a game. There’s a wide variety of sport shown here, from football to cricket, basketball to ice hockey, something to suit all tastes. Passengers will find a variety of alcoholic and soft drink awaiting, all of which are complimented by a sports-inspired menu, serving up dishes from all around the world.
The Sports Lounge on deck 7 is a multi-screen themed sports bar with seating for 87 passengers.
Featuring a customised drinks menu and snacks, it is also home to the two lane bowling alley which attracts a charge of €6 per game.
Millennium Star Casino
The Casino, seating 323 features Roulette, poker, blackjack, and slot machines. It is served by its own bar.
Green Sax Jazz Bar
The Green Sax Jazz Bar has seating for 106 visitors and features live jazz music along with a special range of ‘made to measure’ drinks.
Diamond Bar & Library
The Diamond Bar overlooks the central atrium and is located on deck 6 serving the foyer area. It can seat up to 98 guests who can enjoy the musical entertainment from the bottom of the atrium.
The ideal place to settle down for a relaxing read from the extensive range of books, available in multiple languages, from the library and reading area which is incorporated into the bar area itself. A selection of board games can also be found in the library for guests’ use.
Preziosa Bar
The Bar is on deck 5 by the central atrium with 28 seats.
Guests can enjoy a drink here whilst listening to classical piano music, string quartets and singers.
El Dorado Piano Bar
The ship’s Piano and Martini Bar, seats 108 and is located on deck 7.
The Pool Bars
The Pool bars are located by the Pool on deck 14.
Il Cappuccino
The ship’s coffee shop serves a selection of cakes and desserts.
It is located on deck 7 with room for 58 passengers.
Sweet Shop
La Caramella, on deck 6, is the ship’s candy and confectionary shop, featuring a large variety of pic ‘n’ mix sweets along with a small selection of toys all at duty free prices.
Boutiques
The ship boasts a variety of shops and boutiques.
From the MSC Logo shop that sells MSC clothes, souvenirs and toys, La Profumeria selling a range of cosmetics and perfumes including Dior and Marc Jacobs.
La Boutique, on deck 6 sells men’s, women’s and children’s fashion with brands including Polo, Ralph Lauren, Lacoste and Armani, and the L’Angolo Dell’Oggetto sells sunglasses, watches and fashion jewellery on deck 6 also.
The Duty Free Shop sells a range of tobaccos, liquors and snacks and is located on deck 6.
Photo Shop
Smile! Our professional team of photographers constantly roam the ship, capturing wonderful memories every day. Be sure to stroll through the Photo Gallery daily, so you don’t miss one of their great shots of you and your loved ones enjoying your cruise.
Available on: all MSC Ships
Type of service: Charges apply
Cyber Cafe
Guests can access the internet and their emails either using their own portable wireless devices or via the ship’s Cybercafe on deck 5 opposite the Bar, where guests can use the 15 stations to access the internet. Charges are 15 cents per minute or if preferred a package of minutes may be purchased.
- €12 for 60 minutes
- €19 for 100 minutes
- €45 for 30 minutes
- €59 for 480 minutes
- €145 for 1440 minute
Art Gallery
The Art Gallery features a selection of artwork from fine prints, lithographs, water colours and oils which can be purchased during the ship’s champagne art auctions.
It is located outside the Sports Bar and Jazz Bar on deck 7.
MSC Formula Racer
Our amazing on-board MSC Formula Racer delivers an adrenaline-pumping virtual-reality race, with you in the driver’s seat of a racing car. Go head to head against other racers and thrill to the feel of engines gunning. Huge fun for the young and the young at heart, regardless of who wins the race.
Available on MSC Grandiosa, MSC Bellissima, MSC Seaview, MSC Seaside, MSC Meraviglia, MSC Divina, MSC Splendida, MSC Fantasia and MSC Preziosa
Type of service: Charges apply
La Locanda
Serving a wide selection of wines by the glass or bottle along with cocktails, 22 different varieties of bottled and draught beer and cider with complimentary hors d’ouevres is La Locanda. The bar can be found on deck 7 of the ship with seating for 105 guests and offers the ideal place to start or end an evening.
Galaxy Lounge
Galaxy Lounge on deck 16 is the ship’s nightclub served by its own bar with a themed cocktail menu for guests to sample in-between dancing.
Safari Lounge
The Safari lounge on deck 7 seats 295 guests and is the ship’s show lounge with its own bar and dance floor. Entertainment on offer ranges from bingo to international dance music.
La Playa Preziosa
Located on Deck 14.
Aqua Park
Located on Deck 14.
The Garden Pool
Located on Deck 15.
MSC Yacht Club
The most discerning guests may opt for the secluded luxury of the MSC Yacht Club, a “ship within a ship” consisting of exclusive suites, butler service, and dedicated facilities like a panoramic bar, à la carte restaurant and private pool and sun deck.
4D Cinema
Visit our on-board 4D Cinema for a chance to enter a world of adventure without having to leave the comfort of your seat. Enjoy a unique cinematic experience, full of surprising features and visual effects.
Available on: MSC Seaview, MSC Seaside, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica.
Type of service: Charges apply
Mini Bowling
Strike! That’s what you want to hear every time the bowling ball barrels down the alley. See whether you have the knack and play against your family and friends to crown the bowling champion in your midst.
Mini Bowling available on: MSC Magnifica, MSC Divina, MSC Splendida and MSC Preziosa.
Type of service: Charges apply
Arcade
While away a few enjoyable hours of game play at the Arcade on board the ship. Pit your wits and skill against those of your friends in any number of typical arcade options, including video games, pinball and more. Great fun guaranteed.
Available on: all MSC Ships
Type of service: Charges apply
Theme Parties
It’s all white for a night with dazzling décor and costumes to suit the theme, plus a special performance starring our theatre cast.
Available on: all MSC Ships
Type of service: Included
Sailaway Party
A start-of-the-cruise event celebrating the ship’s departure, led by the Entertainment Team and Dancers in a spectacular Costume Parade.
Available on: all MSC Ships
Type of service: Included
Beer Festival
Fun-packed festive celebrations with a Bavarian flair – decorations, costumes, games, music and of course beer. There’s even a Master of Beer competition and a 6-metre-tall inflatable beer mug.
Available on: all MSC Ships
Type of service: Included
MasterChef
The world’s best-loved food show awaits you on the MSC Cruises fleet! Experience the adrenaline-fuelled creativity of an extraordinary on-board cooking competition for adults and junior guests.
Available on: all MSC Ships
Type of service: Included
MSC Factor
Think you’ve got what it takes to be a star in our on-board talent competition, The MSC Factor? Then come and showcase what you can do in the most exciting talent show at sea. Whatever your specific talent may be, don’t be shy – come and show the world what it’s been missing.
Available on: all MSC Ships
Type of service: Included
Top Sail Lounge
Located on Deck 15
Saphir Bar
Located on Deck 14
Turquoise Bar
Located on Deck 14
Aurea Spa Bar
More information coming soon
Phoenician Plaza
Located on Deck 6
La Playa Preciosa
Located on Deck 14
The One Bar
Located on Deck 18
Gym by TechnoGym®
Fitted with authentic TechnoGym® equipment and featuring panoramic ocean views, the on-board gym is the place to be for all those who take their fitness regime seriously. Hone your physique with a full set of TechnoGym® apparatus every day of your cruise to look better than ever before.
Available on: all MSC Ships
Type of service: Included
MSC Aurea Spa
MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura.
Available on: all MSC Ships
Type of service: Charges apply
The Pools and Aqua Park
The outdoor Aqua Park and pool are mid-ship on deck 14. This is the main pool and it includes several different areas, along with two whirlpools. As well as the pool itself, it has tiled splash areas, water jets and fountains along with two whirlpools adjacent to it and a further two overhanging the Aqua Park area from deck 15.
Vertigo is MSC Preziosa’s 120 metre long and 13 metre high water slide with a diameter of 900mm and starting from deck 18 and exiting on deck 15.
Featuring twist and turns and average speeds of 6 metres a second, certain sections of the slide have translucent bands of colour which catch the light producing strobe effects, whilst a nine metre long transparent stretch of the slide overhangs the side of the ship providing those who dare to keep their eyes open with a spectacular view of the sea below. Vertigo is for people over 120cm tall and opening times are dependent upon itinerary and season.
The Aqua Park is served by the outdoor Saphir Bar and Turquoise bar.
Top 18 Solarium
The Top 18 Exclusive Solarium is an adult only sanctuary on deck 18 featuring premium deck space, comfortable cocoons, a whirlpool bath, stunning sea views, a bar menu and complimentary fresh fruit skewers.
Also available are express reflexology and facial relax treatments which can be enjoyed directly from personal sun beds and last up to 20 minutes.
Beauty Salon
You can enjoy the expertise of highly specialised staff in aesthetic treatments to offer you excellent results and improve the relaxing effects of your cruise. Customise your cruise with the best treatments for your body. Unwind and feel fantastic!
Available on: all MSC Ships
Type of service: Charges apply
Power Walking Track
Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.
Available on: all MSC Ships
Type of service: Included
Medi Spa Centre
Relaxing on one of our ships will do wonders for you, but we also have a few secrets on board to help you look and feel even better. Make the most of our range of safe and effective Anti-Ageing treatments and return from your cruise visibly rejuvenated.
Thermal Area
Get a lasting sensation of absolute wellbeing that will accompany you well beyond your cruise. All our ships are equipped with a Thermal Area where you can enjoy a soothing sauna, a relaxing steam or an invigorating whirlpool bath.
Available on: all MSC Ships
Type of service: Charges apply
Hair Salon
Refresh your look with a new hairstyle! There are different packages which include a personalised shampoo & conditioning mask, a haircut and a single process colour treatment. Leave the salon styled and ready for a great evening onboard.
Available on: all MSC Ships
Type of service: Charges apply
Bike Tours
One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.
See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.
You Don’t Have To Go Fast, You Just Have To Go
Our carefully curated small group tours offer both active adventures and easy city sightseeing on electric bicycles.
Reserve today and ride into your next adventure with MSC Bike Adventours.
Sustainable Shore Excursions: MSC Protectours
What are Protectours
We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!
A world of amazing experiences
PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.
MSC Cruises and the environment
Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.
MSC Family Explorer Club
MSC Family Explorer Club
Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.
Family friendly programming
Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers
Tours that the whole family can enjoy
Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults
Family-Friendly Prices 50% off
Children tickets are always half-price
Peace of Mind
When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.
Easy & Accessible Excursions
TOURS FOR EVERYONE
Accessible Vehicles & Facilities
Vehicles equipped with a wheelchair accessible solution. We visit accessible bathrooms equipped with wide doors.
Small Groups with Expert Guides
Local guides are knowledgeable experts of their area, as well as experts in accessibility needs excursions.
Visit at your own pace
Tours made to leisurely visit the destination’s highlights while taking into account guests’ special needs and facilitating each participant in moving independently.
Step-free Routes
Tours aim at eliminating obstacles and ensure a smooth access to all of the highlights visited
Excursion Office
Located on Deck 6.
Behind The Scenes
Come and see how we do it! Go “Behind-the-Scenes” and experience what goes into delivering a perfect cruise vacation.
Explore several “off-limit” areas of the ship
Are you ready for the ultimate behind-the-scenes experience on our magnificent cruise ship? This exclusive excursion is limited to small groups of 20 people, so you’ll have a truly intimate and immersive experience.
Join us as we take you on a journey through the hidden corners of our ship, where only a select few have gone before. You’ll have the chance to see the inner workings of the ship, from the bridge of command, engine room to the gallery and beyond.
A one-of-a-kind discovery tour
Our knowledgeable tour guides and shipboard staff will be on hand to answer any questions you may have and give an overview of the internal operation of the ship.
But that’s not all – you’ll also have the opportunity to meet the ship’s captain and learn about their experiences at sea. This is a once-in-a-lifetime chance to get an inside look at the operations of a cruise ship and to see what goes on behind the scenes. Don’t miss out on this amazing opportunity – book your spot now to ensure one of the very few seats available!
BOOK THE TOUR ON BOARD AT THE EXCURSIONS’ OFFICE
- The tour availability is limited, so don’t miss out and reserve your spot!
- The tour takes place during various moments of the cruise to guarantee the safest and most suitable conditions to the participants.
- The tour lasts approximately 2 hours to 3 hours and a half.
- Prices starting from 30€, final price is confirmed on board depending on which tour is booked.
- To participate guests must be at least 6 years old and must be accompanied by a paying adult.
- Guests participating must be physically fit as the tour involves multiple flights of stairs as well as extended periods of walking and standing.
- The meeting point and time will be confirmed on the Ship.
Important Note: it is strictly forbidden to take along mobile phones and cameras and participants must wear only closed shoes.
Disabled Facilities & Special Needs
Cabin Facilities
Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.
The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.
Reduced Mobility
All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.
Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.
For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.
Hearing Impairments
For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.
Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.
Children with Special Needs
Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.
All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.
Excursions
The majority of excursions are fully accessible, however we would recommend that all our guests to read-through the programme of available tours at the Excursion Office on board.
Special Dietary Requirements
MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: 20 ppm) on all ships. Please check availability when booking. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and/or with the Maître d’hôtel.
Kosher meals (pre-packaged breakfast, lunch and dinner) may be available on board for an additional charge starting from €25 pp/day. Kosher meals can be consumed in the main restaurants and must be booked at least 3 weeks before ship’s departure.
Halal products (beef, lamb and poultry) may be available on board following former request of the guest at least two months before departure.
Pregnancy
The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.
Dress Code
Casual wear is advised is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies, and a lightweight suit or dinner jacket for the gentlemen onboard.
MSC Cruises advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.
For visits to religious sites, appropriate clothing is recommended∘. This means covering knees, shoulders, and no low-cut tops.
Medical Facilities
All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.
Dialysis
Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.
Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.
Smoking Policy
In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays.
Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.
The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.
We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.
Wi-Fi
Wi-Fi is available on board all of our ships.
Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. All you need is one of our Satellite Internet Access packages and a mobile internet device (smartphone, tablet, laptop, etc.).
You can also access the internet without the need for a mobile device, by using the computers in the Internet Café on board.
When at sea, it is not possible to access the internet using a high-speed broadband connection as you would on land. Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth.
Service Animals
Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all documents for entering the foreign countries visited during the cruise.
The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.
The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.
Onboard Language
The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.
Charting a Sustainable Future
For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.
Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.
Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.
Laundry Services
Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.
Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away
Take advantage of our laundry packages any time, even the last day of your cruise. That’s why we offer several Laundry Service Packages to choose from.
For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.
Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.
Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!
Other Details
Children: Kids allowed
Childrens Facilities: Available
Nursery: Nursery
Smoking: Some
Gratuities: SERVICE CHARGES / GRATUITIES Service Charge / Gratuities are included in the cruise fare. Tips MSC Cruises does not recommend tipping individual members of staff.
Wheelchair Cabins: 45 available