MS Amadeus Queen

Panorama Restaurant

Get your day off to a good start by tackling the magnificent breakfast buffet in our elegant Panorama-Restaurant. For lunch, there’s the choice between varied menus and buffet specialties in the restaurant or a light alternative in the AMADEUS Salon. In the afternoon our experienced patissiers produce exquisite desserts each day to spoil you with lovingly prepared cakes and pastries to go alongside your tea or coffee. Our carefully composed 5-course evening menus provide taste buds with all sort of surprises. We serve regional specialties of the countries we travel through, sophisticated menus, classic favourite dishes and vegetarian alternatives.

Regional Specialties

What would Vienna be without its famous Tafelspitz, France without coq au vin or Bavaria without Frühschoppen? Our mindfully composed menus offer plentiful choices of regional specialties prepared with only the freshest ingredients from the places at which we stop – which means you get to know our destinations in culinary ways as well.

Bakery and Patisserie

In our on-board bakery and patisserie we bake fresh bread every day as well as creating delicious tarts, cakes, desserts and light pastries. All made by hand using only the very finest ingredients.

Panorama Bar & Lounge

After dinner why not take yourself to the Panorama Bar and Lounge. Entertainment from local musicians and a fully stocked bar where you will find your favourite tipple. With an elegant decor and floor to ceiling windows the Panorama bar and lounge allows you wonderful river views of the towns and cities of Europe.

Amadeus Club

Your personal retreat

The AMADEUS Club is the perfect place in which to share the pleasures of the day with a glass of wine in the evening and relax to the gentle sounds of jazz or classics. You can also easily send holiday greetings to all your loved ones at home from our Internet stations in the AMADEUS Club.

Sun Deck

A place in the sun

From our sun deck a distinctive view unfolds of the natural scenery passing by and of the lovely towns that adjoin Europe’s waterways. This is the perfect place for those who seek entertainment and relaxation at the same time: The best way to enjoy the sunshine can be with a cool drink from the Lido Bar, playing a game of chess or shuffleboard, or just simply taking in the view and letting your thoughts wander. You’ll be surprised how much can be seen from our top deck!

River Terrace

River Terrace

Summertime is best enjoyed with a cool drink, which is why you will find a new form of open-air relaxation on our AMADEUS vessels: the elegant River Terrace generates a great holiday atmosphere and provides spectacular views of the river while its extensive glass panels protect you from the airstream and rain.

On-Board Musicians

Magical evenings and glamorous entertainment

In the evening, let our on-board musicians entertain you and perhaps take to the floor yourself and dance to some of your favourite tunes! Take time for something special – yourself!

Gift Shop

There is a gift shop onboard with a limited selection of toiletries, souvenirs, and other sundries. All purchases are charged to your shipboard account. The hours of operation are adjusted to each day’s program. Please enquire about shop opening times at the reception.

Please note: No over-the-counter medications are available, in accordance with European laws.

Reception

Our reception is staffed around the clock during your journey and our team will be happy to help you in all matters. If you would prefer to explore the region on your own, our reception team will be on hand with advice! Whether you are planning a shopping trip, cultural trip or an individual city tour; we will be happy to help you with any planning and give you the best addresses.

Fitness Room

Relaxation and activity in equal measure. If you don’t want to miss out on being active during your vacation, you can use the on-board gym free of charge, which is open 24 hours a day and is equipped with high-quality training equipment. The joint early morning sport on the sun deck is ideal for an active start to the day.

Vital Club

The perfect day – as you like it

Why not chuck your usual routine overboard and start a feel-good programme of your very own! You could best do this by booking a relaxing massage in our Vital club or arranging for a beauty treatment with our onboard hairdresser. An excellent way to make an active start to the day would be to join the early morning exercise group on the sun deck or visit our well-equipped fitness room, which is open for you round the clock.

Indoor Pool

The new on-board highlight is the indoor pool, the roof of which can be opened in fine weather. In the evenings, this area may also be used for informative talks, functions and cinema showings.

Excursions

À la carte – or in a well-priced set of excursions

When there’s such a healthy variety of available excursions, it can often be difficult to choose between them – so on each cruise we offer up to four tailor-made and carefully composed sets of excursions that you can book in advance at favourable prices. You can, of course, still book all excursions individually, à la carte, as our aim is for you to select the shore programme that suits you and your needs best.

Concierge Service

The AMADEUS concierge service

Feel like discovering the regions we travel through on your own? In that case we recommend you take advantage of our exclusive onboard concierge service. Whether you just want to make a dinner reservation on shore, stroll around the shops, get tickets to a museum exhibition or plan a private city tour, our experienced and well-connected concierge is on hand to provide recommendations and assistance at any time during your planning and will always have useful addresses available.

Tour Managers

Experienced tour managers: ashore and on board

Our experienced cruise managers on board look forward to acquainting you with the highlights of the last two millennia of European art and culture and providing you with insights into the life and history of the regions through which we travel. Experienced local tour guides also accompany our shore excursions. With their regional expertise and genuine enthusiasm you can be sure they will take you on inspiring voyages of discovery so that you can gain a full appreciation for the region and its culture.

Amadeus Audio-Guides

Amadeus Audio-Guides

You will be provided with feather-light, wireless AMADEUS Audio Guides during all of the land excursions. The receiver may be worn on the neck or kept in a pocket. Our practical headphones enable you to hear every word of your travel guide at absolutely all times. It provides maximum flexibility and convenience without missing a moment of fascinating commentary. Our AMADEUS Audio System is, of course, also compatible with hearing aids.

Bikes

Complimentary bikes on board

Away from the normal routes there are also many wonderful sights that are worth the extra trek. What better way of getting to know a country and its people than hopping on a bike and gliding along at your own leisurely pace? You can borrow one of our onboard bikes, free of charge, if you wish to be independent ashore.

Disabled Facilities

We welcome guests with special needs. Guests who have any medical, physical or other special needs must contact their travel agent or Amadeus directly to obtain specific information. All vessels and coaches are equipped to European standards. Vessel operators will, under appropriate circumstances, permit passengers to use motorised scooters and wheelchairs that satisfy criteria confirmed by Amadeus. In all cases passengers must understand and accept that the vessels do not have lifts permitting easy access from deck to deck, and that some decks are multilevel and/or have significant thresholds. Accordingly physically disabled passengers may need the services of a responsible adult, and should be aware that crew availability to assist them is often severely limited.

Special Dietary Needs

There is always a vegetarian option for all meals on board AMADEUS ships. If you have special dietary requirements or suffer from food allergies, please inform your travel agent or tour operator at least 60 days prior to departure. On request, our chefs will certainly provide special dishes suitable for people with conditions such as lactose or gluten intolerance. We will do our best to ensure that your request is accommodated, but cannot guarantee all diet needs and preferences can be met. Be aware that we can only confirm that our employees will do their very best to adhere to them, as they are also responsible for preparing food for the other passengers on board. Some requests might be declined or may incur a small service charge.

Our commitment to the environment

Sustainability and traveling in harmony with nature is a matter close to our hearts. Here is how we do it:

Shore-powered electricity and energy-efficient technology

When we are in port, we connect our ships to the on-site energy grid via Powerlock whenever possible. This also applies to the winter period, when we prepare our fleet for the new season which allows us to reduce noise and dirt in the surrounding cities. On board, too, we utilize the latest generation of energy-efficient technology to lower power consumption across the board.

Low emissions complying with the latest standards

Standards are good, but exceeding them is better. Whenever we build a new ship, it sets new standards in technology. The latest generation of AMADEUS ships is equipped with innovative engines that effectively reduce overall fuel consumption. Our Fleet Controlling System keeps our engines running at maximum efficiency and automatically travels at the speed that consumes the least fuel. In addition, our excursions are also planned to be as fuel-efficient as possible.

Our water and the natural water cycle

Naturally, we have a special connection with water. That’s why it’s so important to us to keep it clean. The ships in our fleet are equipped with state-of-the-art water treatment plants. Using membrane technology, our plants use microfiltration systems and recycle all the water we use on board. In addition, we make sure to use as little water as possible. For example, we use vacuum toilets to minimize water consumption. We also reuse towels as often as possible.

Less plastic, more recycling

We don’t do disposable. That’s why you’ll find soap and shampoo dispensers in every bathroom, glass water bottles on every cabin table, and paper straws instead of plastic ones. In the near future, we will also introduce Tetra Pak water containers on every excursion. With our modern waste management system, we ensure that much of what we dispose of becomes valuable raw material once more, ready to be repurposed again and again. 

Dress Code

We want our guests to feel comfortable, which is why there is no binding dress code on board. We recommend elegant clothing for dinner and for special occasions.

What to pack:

The following items are essential for any destination: sunglasses, sunscreen, hat, and umbrella. In the colder months we suggest to bring a warm scarf, gloves and waterproof shoes. It is recommended that you bring duplicates of prescription eyewear, copies of prescriptions for any medications (generic equivalents are usually easier to obtain), copies of credit card information, and copies of your passport information pages.

An adapter/transformer may be necessary (the on-board power supply is 230V AC/50 Hz) if you bring any electronic devices with you. A travel alarm clock is helpful as is a currency converter if you want to purchase any souvenirs on excursions. If you want to send postcards, do not forget to note the addresses of the recipients.

Clothing:

Comfortable, casual clothing is appropriate both onshore and onboard and we suggest lightweight clothing that can be layered. Shorts are appropriate for most tours, however long pants may be required for inside visits on some excursions. Your cruise manager will advise when and if this is required. Mix-and-match colour schemes work best to help keep baggage light. You will find a significant amount of walking over uneven terrain during your time ashore. We recommend comfortable walking shoes with good ankle support. Sturdy sandals are another good option.

Don’t forget to pack a lightweight, waterproof jacket (preferably hooded) or even a heavier-weight wind-breaker for cooler temperatures. Also, keep in mind that the ship, motor coaches and other venues visited on our itinerary are air conditioned and may be quite cool. We recommend you that you pack a lightweight sweater or long sleeve shirts and carry them with you on excursions.

Our guests travelling on the AMADEUS Queen or AMADEUS Provence may want to bring a swimsuit.

Shore Excursions

You will get to know many different countries and cultures first hand with our tailor-made excursion program. We therefore recommend our carefully selected excursions and excursion packages to all explorers and globetrotters. You will find a detailed description of the possible or already booked excursions in your travel documents.

On all our excursions you’ll be provided with our wireless AMADEUS listening devices. The receiver can be worn quite comfortably around the neck or carried in a bag. The comfortable headphones allow you to hear your experienced tour guide’s explanations with the very best acoustic quality. Enjoy complete freedom of movement, without missing any of the interesting commentary.

Important Information:

• All excursions can be booked in advance or aboard. (For organisational reasons, some excursions can only be booked aboard)
• Minimum participation for excursions by bus: 20 people
• Minimum participation for excursions on foot: 12 people
• The schedule of individual excursions can vary; this is partly due to the volume of traffic in the cities and the opening hours of facilities.
• Please remember to wear sturdy shoes as well as comfortable, waterproof clothing when attending the excursions.
• When exploring on your own, please remember to return to the vessel in time for its departure. If you miss the departure, you have to travel to the next port at your own expense. You will find the all aboard time in the daily program.
• Itineraries and prices are subject to alterations

Walking Grade:

Some excursions involve a fair amount of walking, sometimes over uneven surfaces. The following coding system has been used to assist with identifying which excursions are appropriate for you. Please ask your cruise director for additional information as required.

• LEVEL 1: Minimum walking; excursion by bus with short photo stops.
• LEVEL 2: The excursion by bus is followed by a moderate walking tour. You may need to climb some stairs.
• LEVEL 3: The excursion by bus is followed by a longer walk. You may need to climb several stairs.
• LEVEL 4: Moderate walking tour. You may need to climb some stairs.
• LEVEL 5: Considerable walk with longer distances. This may include uneven surfaces and some stairs.

Laundry Service

Our onboard laundry service is available to wash and iron your personal clothes for a small fee. Please note that there are no dry-cleaning facilities on board. Please contact the reception if you want to use the laundry service.

Smoking Policy

For safety reasons, smoking on board is not allowed in the entire interior of our ships; only on the sun deck and in specially marked areas. We ask our smoking guests to always show consideration to non-smokers. We ask for your understanding that smoking in cabins is completely prohibited for safety reasons. The penalty for non-compliance is €375 per passenger.

Travel and Cancellation Protection

No one wants to fall ill before or during their trip. In order to ensure that you have the best possible protection should the worst happen, we recommend that you take out an appropriate insurance policy before starting your journey. This will cover any travel cancellation costs, compensation for lost or damaged luggage and potential medical treatment. Please contact your local tour operator for insurance coverage.

Internet and Wifi

Wireless Internet access is available on all AMADEUS ships and is provided in all public areas of the ship. We ask for your understanding that the connection during your trip may be weaker within certain sections of the route and does not meet the standard of a hotel Internet connection. In addition, downtimes may occur on board, as international borders are often crossed during the cruise. Please contact reception upon arrival to get more information.

Other Details

Children: Adults only

Childrens Facilities: None

Nursery: None

Smoking: Some

Gratuities: Gratuities are appreciated for a job well done and a common way for guests to express their satisfaction with the cruise staff. Should you wish to tip in cash, you may place your gratuity in the tip box at the reception, at the end of your cruise. You may also add your gratuity to your onboard account to be settled with the rest of your charges.