Virgin Voyages

Our cancellation policy was created to provide a better experience for our Sailors. Here’s what you need to know:

– You have the most flexibility outside of 120 days prior to your voyage. If you’re booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Refunds will be issued to your original form of payment.

– After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. For your deposit, you can request a Future Voyage Credit at this time.

– Between 119 and 45 days, any funds paid will be converted to Future Voyage Credit, good to use on any voyage 1 year from the original voyage start date. Sweet deal, huh?

– Within 44 days of your voyage, all funds paid are final. But you do have the option to send a mate in your place up to 48 hours before your voyage, if you really can’t sail.

Have more questions? No worries. Our Sailor Services Crew or your travel agent can help walk you through the process. As always, we recommend you purchase our Voyage Protection.