Avalon Siem Reap

Dining Room

The menu at the Dining Room features a selection of Southeast Asia cuisine and local specialties, based on season and made with fresh local ingredients as well as popular Western dishes. Breakfast and lunch here are buffet-style, the 4-course dinner is served with complimentary wine, beer and soft drinks.

Panorama Lounge

For some casual relaxation and discussion guests can visit the Panorama Lounge, with floor-to-ceiling panoramic windows for a stunning view. 

The Panorama Lounge is the Ship’s entertainment venue, with stylish furniture, full-service bar and a self-serve beverage station. Here guests can watch a live evening show program by local performers, including dancers and musicians. 

Depending on the visited ports along the Avalon Siem Reap itinerary on Mekong river, the Panorama Lounge also hosts Cambodia and Vietnam culture and history related lectures and multimedia presentations by local speakers. Another entertainment options at the Lounge are the Afternoon Tea service, cocktail hours and movie nights.

Observation Lounge

Observation Lounge, up on the Top Deck, gives guests a prime view to enjoy with a drink in hand

Gift Shop

The onboard Gift Shop offers guests the chance to purchase Cambodian and Vietnamese hand-made souvenirs, traditional clothing, fashion accessories, special occasion gifts, and jewellery.

Fitness Centre & Spa Treatment Room

On the lower deck, guests can keep fit and release some tension in the small but well equipped Fitness Suite.

Up on the Top Deck, guests can also make use of the serene Spa Treatment room, managed by professional masseurs. Treatments range from massage to body wraps, and booked by appointment only.

Disabled Facilities

Not all sightseeing stops/sites accommodate wheelchairs, and some locations and sightseeing activities require extensive standing, sitting, or walking—sometimes on unpaved or cobblestone streets. Avalon is not responsible for any missed activities due to a participant’s inability to participate with the group. 

Most transportation services, including the touring coaches and river ships, are not equipped with wheelchair ramps. Motorised scooters and motorised wheelchairs are not permitted on Avalon cruises. Collapsible wheelchairs are permitted on board but for safety reasons, the number is limited and wheelchair maximum size must not exceed 1200mm/47.24 in length x 720mm/28.3 in wide. 

You must notify Avalon of your intention to bring a wheelchair at time of booking to ensure Avalon can accommodate within safety regulations. There is no separate storage for wheelchairs; they must be kept in your stateroom. Additionally stateroom doors and restrooms are not wide enough to allow access by standard wheelchairs, and bathrooms and other doorways may be fitted with coamings. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the ship is at anchor.

Special Dietary Requirements

You will need to make us aware at the time of booking what your requirements are and we will endeavour to assist with your request.

Age Restrictions

Avalon Waterways have found over the years that cruising holidays are not ideal for young children. For this reason, they do not take bookings for children under 8 years of age and there are no special arrangements or activities for children on board.

Dress Code

Dress aboard and on shore is casual. Please bring comfortable walking shoes for sightseeing. Dinner attire is casual—open-neck shirts, slacks, dresses. The Captain’s Welcome and Farewell Dinners are dressy, but not formal- please note that ties for gentlemen are not recommended due to the warm humid climate.

Environment

The right kind of Footprints

With the philoshophy “take memories; leave only footprints”, we strive to protect and preserve each extraordinary destination for its people, wildlife, and future travelers by finding meaningful ways to reduce our environmental footprint.

New! The Ocean Cleanup

Nature’s beauty is a gift to travelers and it is our commitment to preserve the precious environment around us. When you use disposable∘ plastic products like straws and utensils, they can wind up in our rivers and oceans forever. The Globus family of brands is proud to partner with The Ocean Cleanup in an effort to remove and reduce the presence of plastics in our oceans.

Eliminating plastic use

We have taken great measures to make a positive impact on our guests while also reducing our own impact on the environment. Taking sustainability to greater depths, we are committed to removing∘ single-use plastic products—from straws to disposable water bottles on our motor coaches and ships by 2020

Social Initiative

MAKE-A-WISH

Bringing families together to experience some of the world’s most remarkable destinations is what we do best. Globus family of brands is committed to supporting our local communities and is honored to partner with the Make-A-Wish Foundation to offer trips to children and their families facing life-threatening illnesses.

Landmine Design

Our partnership with Landmine Design, a social enterprise committed to educate and provide jobs for women living in poverty in Cambodia, has provided dozens of women with the opportunity to work at home with their children and avoid the dangers of traveling to neighboring cities for work. By hand rolling paper beads and crafting them into beautiful jewelry, we are creating hope where there once was despair.

Childsafe network

We are committed to improving the lives of the individuals∘ who call our travel destinations home. As a partner of the Childsafe Network, we help raise awareness, provide education, training, employment, and shelter for children and their families who otherwise live on the streets, including the Kaliyan Mith program in Siem Reap, Cambodia.

Wildland Firefighter Foundation

For over three decades, we have introduced travelers to the beauty of America’s national parks. We are proud to recognize and honor the brave firefighters who risk their lives to help protect our private and public lands from fire. Each year, we contribute to the Wildland Firefighter Foundation, which provides immediate financial and crisis assistance to families of injured or fallen wildland firefighters.

Wildlife Conservation Network

When you travel with us, you are securing the future of the world’s wildlife! By partnering with Wildlife Conservation Network, Globus helps to support a world network of leading conservationists with the most effective solutions∘ to saving our planet’s wildlife—with every dollar translating into tangible, lasting impact on endangered wildlife and the long-term protection of 87 species in crisis across 38 countries.

South African National Parks Honorary Rangers

Education is critical to preserving protected lands and its inhabitants. That is why we make a contribution to the South African National Parks Honorary Rangers, who work tirelessly to protect and preserve South African National Parks. This includes the Lion Recovery Fund, which provides education to protect African Lion habitats and populations by preventing poaching and promoting co-existence for local farmers and communities.

Globus gives back

Every year, Globus family of brands gives back to each∘ of our local office communities. Every year, on Earth Day, we come together to help restore trails at Red Rocks Park and Amphitheater to preserve the beauty∘ of our state parks for future generations.

UNICEF

Every child deserves to grow up in a safe and inclusive environment. That is why we are proud to support UNICEF in their efforts to help all children – especially the most disadvantaged and marginalized – to lead safe, healthy lives and realize their full potential.

Economic Initiatives

Tourism cares, Traveller icons

Our passion for showing you the world is only matched by our dedication to help preserve both historic treasures∘ and natural resources to be enjoyed for generations to come. That’s why we partner with Tourism Cares, a non-profit initiative that focuses funding of “Traveler Icons” of North and South America.

Rural Aid

Australia is not only home to some of the world’s most unique wildlife, but its vast and varied landscapes makes it one of the most interesting places on Earth. That is why we are dedicated to helping support Rural Aid, which focuses on providing assistance to farmers and rural communities in times of natural disaster∘ as well as supporting the sustainability of the agricultural community.

Other Details

Children: Kids allowed

Childrens Facilities: None

Nursery: None

Smoking: Some

Gratuities: Tipping is a personal way to show your satisfaction for good service and is a general practice on all vacations. It is recommended that tips be paid in cash—unless when paying by credit card there is a specific gratuity line. General tipping guidelines can be found below. Each country in Europe has different customs regarding tipping and guidelines can be found in each country-specific guide. With Avalon, all your hotel taxes, service charges, tips for luggage handling, and gratuities for included meals are included in the vacation price. For services with gratuity not included in the vacation price, we recommend the following as tipping guidelines. More information can be found in the country-specific sections of the Know Before You Go document and in your Important Travel Documents, which will be available 2-3 weeks prior to your vacation. Since each country is unique, the below are merely guidelines to assist with budgeting. Cruise Directors Gratuities for your Cruise Director are not included in the vacation price. For a good job, we suggest the equivalent of €3 (Euros) per day per passenger for your Cruise Director. An envelope will be provided in your stateroom for you to deposit any gratuities you would like to provide your Cruise Director. It is also possible for you to pre-pay the gratuities for your Cruise Director at the time of paying the balance of your cruise cost. Ship’s Crew Gratuities for your crew on board our Avalon Waterways ships are not included in the vacation price. For a good job, we suggest the equivalent of €12 (Euros) per day per passenger for the ship’s crew. This will be pooled and distributed fairly among those who have been of service to you, including personnel who work behind the scenes and whose service is equally crucial to your enjoyment of the cruise. It is also possible for you to pre-pay the gratuities for your crew at the time of paying the balance of your cruise cost. Drivers Gratuities for sightseeing drivers are included in the vacation price. Hotel Services It is customary to tip hotel staff for room service delivery if the charge has not already been added to the bill. If ice machines are not available and you get ice from the bar, a small tip to the bartender is always appreciated. Avalon includes gratuities for luggage handling for one bag per passenger. You may wish to tip for any excess luggage delivery. Gratuities for included hotel meals are already taken care of by Avalon. Certified Local Guides Traveling with us means you get specialized sightseeing with Certified Local Guides in each major city. To make each location come alive throughout your vacation, these Certified Local Guides share their vast knowledge about culture and history with you. Gratuities for your Certified Local Guides are included in the vacation price. Restaurants For restaurant meals not included in the Avalon itinerary, gratuities are not included and we recommend you review the country-specific guidelines for appropriate gratuity amount based on quality of service. Additional details and recommendations will be included in your Important Travel Documents, sent approximately 2-3 weeks prior to your vacation start date, and your Cruise Director can always help with local customs on tipping. Tips in restaurants are usually left in cash and not added to the credit card payment, unless there is a specific line for it on the credit card signature receipt. In many European restaurants, there is also a per-person cover charge that will be added to your check/bill. This is not a gratuity. Taxis Usually, rounding up the fare for driver gratuity is more than adequate in most countries. A few dollars is usually reasonable for service, equal to 10-15% of the fare. If possible, we recommend you pre-negotiate taxi fares in foreign countries to avoid unpleasant surprises at the end of your journey. Ask hotel/ship staff or airport hospitality desks for the best cab companies, and make sure pricing is either clearly indicated prior to departure or prenegotiated. In all instances, we recommend that you carry some small change with you, as it is unusual to ask for change when you are tipping.