Handcrafted Cruise Holidays Since 1998
  • MSC Fantasia

MSC Fantasia

launched 2008

crew 1,370

tonnage 137,936

length 333 m

capacity 4,363

MSC Fantasia is stylish and eco-friendly, balancing warmth and comfort with cutting-edge design. At its heart you’ll find a real stone piazza complete with an espresso bar serving freshly-baked pastries and authentic gelati, making it the perfect place to take a moment away from bargain hunting in the chic boutiques and duty-free shop nearby.

Your cruise experience is at the centre of everything we do. To help make your holiday with us truly memorable, we give you the chance to tailor your experience to your needs and desires. For example, you can either leave the choice of cabin to us and benefit from the best rates available, or choose your own ideal cabin and location, while enjoying extra flexibility and additional benefits to make your cruise even more special.

  • Bella Experience
  • Fantastica Experience
  • Aurea Experience
  • MSC Yacht Club Experience
  • accommodation
  • dining
  • entertainment
  • health & fitness
  • enrichment
  • useful
  • misc.

MSC Yacht Club Royal Suite

  • Surface 36 sqm, balcony 16 sqm, deck 16.

  • Balcony with dining table
  • Separate living area and dining room
  • Walk-in wardrobes
  • Bathroom with bathtub and shower, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Wifi connection included
  • Interactive TV, telephone, safe and minibar

Discover a world of privileges with MSC Yacht Club including:

  • 24-Hour Butler service and dedicated concierge
  • Premium Extra Drink and Premium Internet packages included
  • Complimentary Access to the Thermal Suite in the MSC Aurea SPA
  • Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
  • 1 Free cruise change

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

MSC Yacht Club Executive & Family Suite

  • Surface 45-53 sqm, deck 12.
  • Panoramic Sealed Window
  • Sitting area with sofa
  • Spacious wardrobe
  • Bathroom with shower or bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Wifi connection included
  • Interactive TV, telephone, safe and minibar

Discover a world of privileges with MSC Yacht Club including:

  • 24-Hour Butler service and dedicated concierge
  • Premium Extra Drink and Premium Internet packages included
  • Complimentary Access to the Thermal Suite in the MSC Aurea SPA
  • Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
  • 1 Free cruise change

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

MSC Yacht Club Deluxe Grand Suite

  • Surface 29 sqm, balcony 6 sqm, deck 15-16
  • Balcony
  • Ample wardrobe
  • Bathroom with bathtub and vanity area with hairdryer
  • Comfortable double bed or single beds (on request)
  • Wifi connection included
  • Interactive TV, telephone, safe and minibar

Discover a world of privileges with MSC Yacht Club including:

  • 24-Hour Butler service and dedicated concierge
  • Premium Extra Drink and Premium Internet packages included
  • Complimentary Access to the Thermal Suite in the MSC Aurea SPA
  • Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
  • 1 Free cruise change
  • Size, layout and furniture may vary from that shown (within the same cabin category).

The image is representative only.

MSC Yacht Club Deluxe Suite

  • Surface 29 sqm, balcony 6 sqm, deck 15-16
  • Balcony
  • Ample wardrobe
  • Bathroom with bathtub and vanity area with hairdryer
  • Comfortable double bed or single beds (on request)
  • Wifi connection included
  • Interactive TV, telephone, safe and minibar

Discover a world of privileges with MSC Yacht Club including:

  • 24-Hour Butler service and dedicated concierge
  • Premium Extra Drink and Premium Internet packages included
  • Complimentary Access to the Thermal Suite in the MSC Aurea SPA
  • Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
  • 1 Free cruise change
  • Size, layout and furniture may vary from that shown (within the same cabin category).

The image is representative only.

Grand Suite Aurea

  • Surface 38-41 sqm, balcony 4-6 sqm, deck 9-11
  • Sitting area with sofa
  • Spacious Wardrobe
  • Bathroom with bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, Wifi connection available (for a fee), telephone, safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Premium Suite Aurea

  • Surface 29-33 sqm, balcony 4-6 sqm, deck 10-12
  • Sitting area with sofa
  • Spacious Wardrobe
  • Bathroom with bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, Wifi connection available (for a fee), telephone, safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Premium Suite with Sealed Window

  • Surface approx 22-31 sqm
  • Panoramic sealed window
  • Sitting area with sofa
  • Spacious Wardrobe
  • Bathroom with bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, Wifi connection available (for a fee), telephone, safe and minibar
  • Choose the cabin type that best suits you: Premium Suite Aurea with sealed window (Surface approx 25-31 sqm, Deck 9-11) Deluxe Suite Aurea with sealed window (Surface approx 22-23 sqm, Deck 10-11)

Size, layout and furniture may vary from that shown (within the same cabin category)

The image is representative only

Deluxe Suite Aurea with Sealed Window

  • Surface 22-23 sqm, deck 10-11
  • Panoramic sealed window
  • Sitting area with sofa
  • Spacious Wardrobe
  • Bathroom with bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, Wifi connection available (for a fee), telephone, safe and minibar
  • Size, layout and furniture may vary from that shown (within the same cabin category).

The image is representative only.

Deluxe Balcony Aurea

  • Surface 19 sqm, balcony 4 sqm, deck 11-13, best ship position
  • Sitting area with sofa
  • Bathroom with shower or bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Premium Balcony

  • Surface 19 sqm, balcony 4 sqm, deck 8-9
  • Sitting area with sofa
  • Bathroom with shower or bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Deluxe Balcony with Partial View

  • Surface 19 sqm, balcony 4 sqm, deck 8-13
  • Sitting area with sofa
  • Bathroom with shower or bathtub, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Balcony Bella

More information coming soon.

Bingo Balcony

More information coming soon.

Premium Ocean View

  • Surface 18 sqm, deck 5
  • Window with sea view
  • Relaxing armchair
  • Bathroom with shower, vanity area with hairdryer
  • Comfortable double or single beds (on request)
  • Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Ocean View Bella

More information coming soon.

Bingo Outside

More information coming soon.

Deluxe Interior

  • Surface 17 sqm, deck 5-9
  • Relaxing armchair
  • Bathroom with shower, vanity area and hairdryer
  • Comfortable double or single beds (on request)
  • TV, telephone, Wifi connection available (for a fee), safe and minibar

The image is representative only; the size, layout and furniture may vary (within the same cabin category).

Bingo Inside

More information coming soon.

Inside Bella

More information coming soon.

L’Africana Buffet

L’Africana Buffet is located on deck 14.

Zanzibar Buffet

Zanzibar Buffet is located on deck 14.

Red Velvet

The Red Velvet restaurant is the ship’s main dining room split over two levels on decks 5 and 6 with seating for 626 and 529 guests respectively.

With open seating for waiter served breakfast∘ (from 7am to 10am) and lunch (12 to 2.00pm), dinner is served over two seatings with 1st seating around 7.15pm and 2nd at 9.45pm and features assigned seating. This means that guests are allocated a set dining time at a specific table in one of the two MDR’s for the duration of the cruise.

Serving a range of Italian and international cuisine, the evening menu offers∘ a seven course continental style menu.

An example of the dishes served is as follows:-

  • Salad of the Day (e.g. Greek Salad)
  • Soup (such as Oxtail consommé or shellfish bisque)
  • Pasta or Risotto (spinach and Ricotta ravioli or truffle scented pumpkin risotto)
  • Main Course (Baked leg of lamb, mixed vegetable tempura)
  • Cheese Platter
  • Desserts (e.g. tiramisu, pannacotta, ice cream or fresh fruit).

El Sombrero

El Sombrero Tex Mex is Fantasia’s Mexican speciality restaurant with a show gallery kitchen where guests can watch the food being prepared; and bar serving traditional Mexican drinks from beers to Tequila and Margaritas with Latin American music playing in the background.

Located on deck 7 with seating for 108 guests, dining reservations can be made with the Maître d’ or guests Dining Room waiters.

Sports Bar

The 87 seater Sports Bar serves à la carte snacks and is open from 3pm to 12am.

Located on deck 7 with large TV screens airing sporting events and its own two lane ten pin bowling area, menu examples include Steamed shrimp cocktail, Fish & Chips, Buffalo Chicken Wings, and salad.

Other items on offer range from Italian flat bread with Parma ham and mozzarella, Italian bread filled with sausage, mushrooms and cheese to prawn curry, French baguette with ham, cheese, egg and salad, mini hamburgers, Spanish, German, Turkish and Chinese dishes.

Ice Cream Bar

Piazza San Giorgio, seating 80 guests and located on deck 6 of the ship, is designed to reflect an Italian Square∘ with live music, a pastry and chocolate shop and ice cream parlour.

Coffee ranges from around €1.10 for an espresso €1.90 for a Cappuccino or espresso with chocolate cream and ice to €5.70 for an Irish Coffee and €6.70 for an iced coffee alcoholic coffee.

Hot Chocolate costs around €1.90 and tea (ranging from Darjeeling to camomile) is charged at €1.80.

Pastries cost from around €1.50 for small tartelettes, €0.80 for chocolate éclairs and €1.00 for chocolate mousse to €2.90 for a slice of fruitcake or cheesecake and €3.90 for sponge cakes such as Choco Light Bomb and Raspberry Mousse Cake.

Traditional Gelato Ice Cream is €1.20 per scoop, €2.50 per cone, $3.90 for a smoothie and €5.30 for a banana split or Vanilla and Strawberry ice cream with fresh strawberries.

Ice cream flavours range from chocolate, vanilla, hazelnut and pistachio to coffee, strawberry, mango, lemon, banana, melon, peach and raspberry.

Il Cerchio d’Oro

Il Cerchio d’Oro is Fantasia’s other Main Dining Room offering panoramic views and located on deck 6 with seating for 766 passengers.

With open seating for waiter served breakfast (from 7am to 10am) and lunch (12 to 2.00pm), dinner is served over two seatings with 1st seating around 7.15pm and 2nd at 9.45pm and features assigned seating. This means that guests are allocated a set dining time at a specific table in one of the two MDR’s for the duration of the cruise.

Serving a range of Italian and international cuisine, the evening menu offers a seven course continental style menu.

L’Etoile Restaurant

L’Etoile is located on deck 15.

Butcher’s Cut

Butcher’s Cut is located on deck 7.

La Cantina Toscana

La Cantina Toscana can be found on Deck 7.

Teatro L’Avanguardia

You’d normally have to travel to New York to see top-end shows, but thanks to our Broadway-style theatres you can enjoy superlative entertainment with an international line-up of artists without having to leave the ship. Take your pick from a fabulous programme, there’s sure to be a show you love.     

Sports Bar

The name says it all; onboard passengers are unlikely to find a better place to relax and catch a game. There’s a wide variety of sport shown here, from football to cricket, basketball to ice hockey, something to suit all tastes. Passengers will find a variety of alcoholic and soft drink awaiting, all of which are complimented by a sports-inspired menu, serving up dishes from all around the world.

The Sports Lounge on deck 7 is a multi-screen themed sports bar with seating for 87 passengers.

Featuring a customised drinks menu and snacks, it is also home to the two lane bowling alley which attracts a charge of €6 per game.

Casino Delle Palme

Our casinos are elegantly designed, featuring games for all types of players. You’ll be able to try your hand at Roulette or Blackjack, challenge yourself at one of our Poker tables, or choose among a variety of slot machines.

Manhattan Jazz Bar

The Manhattan Jazz Bar has seating for 106 visitors and features live jazz music along with a special range of ‘made to measure’ drinks.

Le Vele Cocktail Bar

The Cocktail Bar∘ overlooks the central atrium and is located on deck 6 serving the foyer area. It can seat up to 98 guests who can enjoy the musical entertainment from the bottom of the atrium.

Fantasia Bar

The Bar∘ is on deck 5 by the central atrium with 28 seats.

Guests can enjoy a drink here whilst listening to classical piano music, string quartets and singers.

The Cigar Lounge

The Cigar Lounge∘ is located on deck 6 and is the ship’s smoking room with a bar for guests to purchase a range of fine spirits from to enjoy with their cigars, seating 31 passengers.

Il Transatlantico Piano Bar

The ship’s Piano and Martini Bar, Il Transatlantico, seats 108 and is located on deck 7.

The Pool Bar

The Pool bar are located by the Pool on deck 14.

Il Cappuccino Coffee Bar

The ship’s coffee shop∘ serves a selection of cakes and desserts.

It is located on deck 7 with room for 58 passengers.

Sweet Shop

La Caramella, on deck 6, is the ship’s candy∘ and confectionary shop, featuring a large variety of pic ‘n’ mix sweets along with a small selection of toys all at duty free prices.

Boutiques

The ship boasts a variety of shops and boutiques. 

From the MSC Logo shop that sells MSC clothes, souvenirs and toys, La Profumeria selling a range of cosmetics and perfumes including Dior and Marc Jacobs.

La Boutique, on deck 6 sells men’s, women’s and children’s fashion with brands including Polo, Ralph Lauren, Lacoste and Armani, and the L’Angolo Dell’Oggetto sells sunglasses, watches and fashion jewellery on deck 6 also.

The Duty Free Shop sells a range of tobaccos, liquors and snacks and is located on deck 6.

Photo Shop

The Photo Shop is located on deck 7. Photos captured by the ship’s professional photographers both on board and ashore can be viewed in the adjoining Photo Gallery area and purchased in the photo shop.

Art Gallery

The Art Gallery features a selection of artwork from fine prints, lithographs, water colours and oils which can be purchased during the ship’s champagne art auctions.

It is located outside the Sports Bar and Jazz Bar on deck 7.

4D Cinema

Visit our on-board 4D Cinema for a chance to enter a world of adventure without having to leave the comfort of your seat. Enjoy a unique cinematic experience, full of surprising features and visual effects.

F1 Simulator

The Formula One Simulator on deck 16 offers guests the chance to experience racing a Formula one car around a variety of tracks.

It costs around €9.90 per ride and children must be 3’6″ or taller to use it.

La Cantina Toscana

La Cantina Toscana is Fantasia’s Wine Tasting Bar with tapas and live music and can be found on deck 7 of the ship with seating for 105 guests.

Each day special wine tastings are accompanied by different bites of food, such as fried polenta with cream cheese, bruschetta and other specialties as guests are guided through the wine selection by experienced sommeliers.

Liquid Disco

Liquid Disco on deck 16 is the ship’s nightclub served by its own bar. During the day activities such as aerobics and dance lessons take place here.

L’Insolito

L’Insolito on deck 7 seats 268 guests and is the ship’s show lounge with its own bar and dance floor. Entertainment on offer ranges from bingo to international dance music.

MSC Yacht Club

For ultimate luxury, guests can choose the exclusive MSC Yacht Club, a unique “ship within a ship” boasting its own Concierge Reception, 24-hour butler service, private lounge and pool deck, not forgetting the dedicated restaurant L’Etoile.

Business Center

The Business Center is located on deck 5.

Cyber Library

The Cyber Library is located on deck 5.

Beer Festival

Fun-packed festive celebrations with a Bavarian flair – decorations, costumes, games, music and of course beer. There’s even a Master of Beer competition and a 6-metre-tall inflatable beer mug.

Sailaway Party

A start-of-the-cruise event celebrating the ship’s departure, led by the Entertainment Team and Dancers in a spectacular Costume Parade.

Master Chef

The world’s best-loved food show awaits you on the MSC Cruises fleet! Experience the adrenaline-fuelled creativity of an extraordinary on-board cooking competition for adults and junior guests.

MSC Factor

Think you’ve got what it takes to be a star in our on-board talent competition, The MSC Factor? Then come and showcase what you can do in the most exciting talent show at sea. Whatever your specific talent may be, don’t be shy – come and show the world what it’s been missing.

White Party

It’s all white for a night with dazzling décor and costumes to suit the theme, plus a special performance starring our theatre cast.

Arcade

While away a few enjoyable hours of game play at the Arcade on board the ship. Pit your wits and skill against those of your friends in any number of typical arcade options, including video games, pinball and more. Great fun guaranteed.

Swimming Pools

If a bit of poolside therapy sounds like your idea of heaven, look no further than one of our numerous swimming pools to get your fill of sun and relaxation, while our pool attendants can cater to your every need.

The One Bar

The One Bar can be found on Deck 18.

Top Sail Lounge

Top Sail Lounge can be found on Deck 15.

MSC Aurea Spa

MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura. 

Beauty Salon

You can enjoy the expertise of highly specialised staff in aesthetic treatments to offer you excellent results and improve the relaxing effects of your cruise. Customize your cruise with the best treatments for your body. Unwind and feel fantastic!

Gym

The fully-equipped onboard gyms comes with stunning views as standard, courtesy of the panoramic windows. Fitted with the latest state-of-the-art Technogym equipment, personal trainers and innovative fitness programmes, the gym provides the perfect opportunity to stay active on a cruising holiday.

MSC Arena

The outdoor sports complex on deck 16 has facilities for basketball, football, volleyball, squash and tennis.

Hair Salon

Refresh your look with a new hairstyle! There are different packages which include a personalised shampoo & conditioning mask, a haircut and a single process colour treatment. Leave the salon styled and ready for a great evening onboard.

Thermal Area

Get a lasting sensation of absolute wellbeing that will accompany you well beyond your cruise. All our ships are equipped with a Thermal Area where you can enjoy a soothing sauna, a relaxing steam or an invigorating whirlpool bath.

Medi Spa Center

Relaxing on one of our ships will do wonders for you, but we also have a few secrets on board to help you look and feel even better. Make the most of our range of safe and effective Anti-Ageing treatments and return from your cruise visibly rejuvenated.

Power Walking Track

Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.

Basketball


Come to the outdoor Basketball court at the Sport Center for a chance to hang out with friends, have fun shooting hoops and enjoy a full-body workout at the same time. You may not make the latest line-up of the Harlem Globetrotters, but you’re sure to have a great time.

Tennis Court

Anyone for tennis? Play to your heart’s content at the outdoor tennis court of our on-board Sport Center. Tennis is ideal for getting some healthy activity, honing your hand-to-eye coordination and having loads of fun. Game, set and match to you.

Volleyball

Fast-paced, energetic and a ton of fun to play, volleyball is one of the world’s most popular team sports and one you can enjoy at the outdoor volleyball court at the on-board Sport Center. Burn some calories and get a thorough cardio-vascular workout while you land a kill and beat the opposing team.

Five-a-side

Fancy a game of footy? Your wish can be granted at the outdoor five-a-side football pitch at the Sport Center. Team up with some friends or family and play a match against another on-board team. A great way to have fun, get active and turn strangers into friends.

Squash Court

If a fast game of squash is your favourite way of keeping fit or if you’d just like to give it a first go, simply book the outside squash court at our on-board Sport Center and prepare to hit it like a pro. First played in Harrow, England, in 1830, the game certainly looks back on a long history.

Bike Tours

One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.

See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.

Sustainable Shore Excursions: MSC Protectours

What are Protectours

We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!

A world of amazing experiences

PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.

MSC Cruises and the environment

Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.

MSC Family Explorer Club

MSC Family Explorer Club

Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.

Family friendly programming

Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers

Tours that the whole family can enjoy

Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults

Family-Friendly Prices 50% off

Children tickets are always half-price

Peace of Mind

When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.

Easy & Accessible Excursions

Explore each destination at your own pace

Our Easy & Accessible Tours make exploring comfortable for everyone!

These tours allow slow walkers, wheelchair, scooter users and any guests that like to leisurely explore, to visit the best each destination has to offer on easy tours created just for them. Through specifically selected itineraries and specially designed tours, guests will be able to enjoy step free routes at their own pace, experiencing the wonders of our destinations in total comfort. Special needs vehicles will be available to accommodate small groups, and tours itineraries will always include access to special needs restrooms.

Please note that vehicles and their wheelchair & scooter requirements (width, height, weight) vary from tour to tour so make sure to carefully check the specific requirements within each tour description.

Disabled Facilities & Special Needs

Cabin Facilities

Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.

The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.

Reduced Mobility

All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.

Hearing Impairments

For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.

Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.

Children with Special Needs

Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.

All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.

Special Dietary Requirements

Guests with food intolerances and/or allergies are asked to inform MSC Cruises of their requirements through the Special Needs Form, and, once on board, to confirm their needs at the Reception – Guest Service and/or with the Maître d’Hôtel. If informed in advance, on-board staff will be happy to assist guests in choosing dishes that do not contain foods or ingredients that could cause an allergic reaction.

MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. All gluten-free recipes are prepared by skilled personnel in dedicated kitchens on board, using products stored in special areas in accordance with the “Cruises Project” of the Associazione Italiana Celiachia (Italian Coeliac Association) with which MSC works closely for the above ships, cruising in the Mediterranean and in Northern Europe. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins.

Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking.

For any other requirements not expressly mentioned in this section, please get in touch with your travel agent.

*MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy.

Pregnancy

The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.

Dress Code

Casual wear is advised is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies, and a lightweight suit or dinner jacket for the gentlemen onboard.

MSC Cruises advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.

For visits to religious sites, appropriate clothing is recommended. This means covering knees, shoulders, and no low-cut tops.

Onboard Language

The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.

Service Animals

Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all necessary documents for entering the foreign countries visited during the cruise.

The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.

The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.

Wi-Fi

Wi-Fi is available on board all of our ships.

Smoking Policy

In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays.

Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.

The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.

We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.

Charting a Sustainable Future

For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.

Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.

Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.

Medical Facilities

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

Dialysis

Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.

Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.

Laundry Services

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.

Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away

Take advantage of our laundry packages any time, even the last day of your cruise. That’s why we offer several Laundry Service Packages to choose from.

For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.

Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.

Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!

Other Details

Children: Kids allowed

Childrens Facilities: Available

Smoking: Some

Gratuities: SERVICE CHARGES / GRATUITIES Service Charge / Gratuities are included in the cruise fare. Tips MSC Cruises does not recommend tipping individual members of staff.

Wheelchair Cabins: 43 available

A Work Of Art From Bow To Stern – Regent Seven Seas Splendor
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