MSC Virtuosa
MSC Virtuosa’s namesake comes from the word virtuoso, meaning someone highly skilled in any field of activity, and so MSC Virtuosa was named to pay homage to the skill and expertise of the MSC Cruises architects and shipyard partners at Les Chantiers de l’Atlantique who designed and built this innovative class of ships. This new cruise ship is one of the two largest in MSC Cruises’ fleet, along with her sister ship MSC Grandiosa, boasting an impressive array of guest features all coming together in perfect harmony to deliver the ultimate cruise holiday experience.
MSC Starship Club
This futuristic venue is much more than just a bar. It’s an immersive entertainment experience. Featuring Rob, the first ever humanoid robotic bartender at sea, the MSC Starship Club will transport our guests to a different world.
As you sip your cosmic cocktail and gaze out of the portholes across the space, Rob and his human colleagues will take you to an exciting journey to discover new galactic destinations.
- accommodation
- dining
- entertainment
- health & fitness
- enrichment
- useful
- misc.
MSC Yacht Club Royal Suite
- Surface 58 sqm, balcony 70 sqm, Deck 15
- Balcony with private whirlpool bath and dining table
- Separate living area and dining room
- Walk-in wardrobes
- Bathroom with tub and shower, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Wifi connection included
- Interactive TV, telephone,safe and minibar
- ZOE – in-cabin Bluetooth speaker
Discover a world of privileges with MSC Yacht Club including:
- 24-Hour Butler service and dedicated concierge
- Premium Extra Drink and Premium Internet packages included
- Complimentary Access to the Thermal Suite in the MSC Aurea SPA
- Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
- 1 Free cruise change
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
MSC Yacht Club Duplex Suite with Whirlpool
- Surface 59 sqm with a balcony 23 sqm, deck 9-12, with dining table and private whirlpool bath
- Two-deck-high cabin
- Easy access to the Yacht Club areas
Main level:
- Open living/dining room with sofa that converts to double bed
- Bathroom with shower
Second level
- Master bedroom with double bed which can be converted into two single beds (on request)
- Two walk in wardrobes
- Bathroom with tub
- Wifi connection included
- Interactive TV, telephone, safe and minibar
- ZOE – in-cabin Bluetooth speaker
Discover a world of privileges with MSC Yacht Club including:
- 24-Hour Butler service and dedicated concierge
- Premium Extra Drink and Premium Internet packages included
- Complimentary Access to the Thermal Suite in the MSC Aurea SPA
- Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
- 1 Free cruise change
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
MSC Yacht Club Deluxe Suite
- Surface 29 sqm, balcony approx 5 sqm, deck 14-18
- Sitting area with sofa
- Spacious wardrobe
- Bathroom with shower or bathtub, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Wifi connection included
- Interactive TV, telephone, safe and minibar
- ZOE – in-cabin Bluetooth speaker
Discover a world of privileges with MSC Yacht Club including:
- 24-Hour Butler service and dedicated concierge
- Premium Extra Drink and Premium Internet packages included
- Complimentary Access to the Thermal Suite in the MSC Aurea SPA
- Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
- 1 Free cruise change
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
MSC Yacht Club Interior
- Surface 17 sqm, deck 14-16
- Spacious wardrobe
- Bathroom with shower or bathtub, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Wifi connection included
- Interactive TV, telephone, safe and minibar
- ZOE – in-cabin Bluetooth speaker
Discover a world of privileges with MSC Yacht Club including:
- 24-Hour Butler service and dedicated concierge
- Premium Extra Drink and Premium Internet packages included
- Complimentary Access to the Thermal Suite in the MSC Aurea SPA
- Discounts: 20% on a dedicated Specialty Restaurant prepaid package; 40% on a dedicated SPA prepaid package and 10% on all SPA treatments on board.
- 1 Free cruise change
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
Grand Suite Aurea with Terrace and Whirlpool
- Surface 39 sqm, large balcony approx 36 sqm with its own private whirlpool bath, deck 12
- Walk-in Wardrobe. Setting Area with double sofa bed.
- Bathroom with shower vanity area with hairdryers.
- Double bed can be converted into two single beds (on request).
- Interactive TV, telephone and safe.
- Wifi connection available (for a fee).
- Mini bar. Air conditioning.
- Size, layout and furniture may vary from that shown (within the same cabin category).
- ZOE – in-cabin Bluetooth speaker
The image is representative only.
Premium Suite Aurea With Terrace and Whirlpool
- Surface . 27 sqm, with balcony (approx 26-30 sqm) with its own private whirlpool bath, deck 9-13
- Spacious Wardrobe.
- Sitting Area with double sofa bed.
- Bathroom with shower vanity area with hairdryers.
- Double bed can be converted into two single beds (on request).
- Interactive TV, telephone and safe.
- Wifi connection available (for a fee).
- Mini bar. Air conditioning.
- ZOE – in-cabin Bluetooth speaker
Size, layout and furniture may vary from that shown (within the same cabin category).
The image is representative only.
Premium Suite Aurea
- Surface 25 sqm, balcony approx 3-14 sqm, deck 9-14
- Spacious wardrobe
- Bathroom with bathtub, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Interactive TV, telephone, Wifi connection available (for a fee), and minibar
- Can accomodate up to 6 people
- ZOE – in-cabin Bluetooth speaker
Size, layout and furniture may vary from that shown (within the same cabin category).
The image is representative only.
Balcony
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Sitting area with sofa
- Bathroom with shower or bathtub, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar
- ZOE – in-cabin Bluetooth speaker
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
Choose the cabin type that best suits you:
- Deluxe Balcony Aurea, (best ship position, surface approx 17 sqm, balcony 6 sqm, deck 11-13)
- Deluxe Balcony (surface approx 17 sqm, deck 8-14)
- Deluxe Balcony with Partial View (surface approx 17 sqm, deck 8, 14)
- Studio Balcony (single use, surface approx 12 sqm, deck 13-14)
Size, layout and furniture may vary from that shown (within the same cabin category)
The image is representative only
Balcony Bella
More information coming soon
Bingo Balcony
More information coming soon
Ocean View
- Surface approx. 12-25 sqm
- Window with sea view
- Relaxing armchair
- Bathroom with shower, vanity area with hairdryer
- Comfortable double or single beds (on request)
- Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar
- Can accommodate up to 6 people
Choose the cabin type that best suits you:
- Premium Ocean View, can accommodate up to 6 people (surface approx 25 sqm, deck 9-11)
- Deluxe Ocean View (surface approx 16 sqm, deck 5)
- Junior Ocean View (surface approx 12 sqm, deck 8)
- Junior Ocean View with obstructed view (surface approx 12 sqm, Deck 8)
Size, layout and furniture may vary from that shown (within the same cabin category)
The image is representative only
Ocean View Bella
More information coming soon
Bingo Outside
More information coming soon
Interior
- Surface approx 12-17 sqm
- Relaxing armchair
- Bathroom with shower, vanity area and hairdryer
- Comfortable double or single beds (on request)
- Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar
Choose the cabin type that best suits you:
- Deluxe Interior (surface approx 17 sqm, deck 5-10)
- Premium Ocean View (surface approx 12 sqm, deck 5-14)
The image is representative only; the size, layout and furniture may vary (within the same cabin category).
Interior Bella
More information coming soon
Bingo Inside
More information coming soon
II Campo
II Campo is located on Deck 7.
Minuetto
Minuetto is located on Deck 6.
Blue Danube
Blue Danube is located on Deck 5.
The Opera and The Symphony
The Opera and The Symphony is located on Deck 6.
Hola! Tacos & Cantina
The new fast-casual street food dining concept, offers a selection of Latin American and Mexican-inspired dishes and drinks to be shared and enjoyed in a relaxed and friendly atmosphere, open for lunch and dinner. Choose from a tantalising array of dishes from blue corn tacos and nachos, authentic beef empanadas and tasty tamales through to tortilla soup or vegetarian tacos, all to be savoured with our selection of Top 10 Tequilas and Mezcals!
Indochine Restaurant
Guests will be able to choose from a savoury selection of French-Vietnamese dishes, along with a variety of Vegetarian and Vegan options. The carefully selected wine list features Old and New World wines and Tropical signature cocktails complement the authentic experience.
Kaito Teppanyaki & Sushi Bar
Sushi Bar
Tradition and modernity go hand in hand in this stylish sushi restaurant. This charming venues offer deliciously authentic Asian cuisine prepared on the spot with only the freshest, highest quality ingredients.
Teppanyaki
Step in, choose your spot at one of four cooking stations and watch your delicious Japanese dishes come to life, right before your eyes. Our expert chefs) cook with flair on an open grill: a feast for the senses that sees flames and the finest sizzling ingredients coming together to form delicious dishes you’ll remember forever.
Sea Pavilion
This exclusive restaurant is a world of contemporary Asian culinary emotions.
Butcher’s Cut
The traditional American-style steakhouse, Butcher’s Cut, celebrates the skill of a master butcher. Serving specialty cuts of meats including dry-aged tomahawk) t-bone, as well as surf and turf, this is a true steak- lovers dream, cooked in an open kitchen, giving onto a relaxed and sophisticated restaurant, inspired by the Golden Age of America.
Marketplace Buffet
The extensive buffet area includes various multifunction corners serving international dishes, ethnic cuisine, healthy options and a multitude of other tastes. It’s the ideal place for enjoying a great informal dining experience with a spectacular sea view.
MSC Yacht Club Grill & Bar
Located on Deck 19.
MSC Yacht Club Restaurant
MSC Yacht Club Restaurant is located on Deck 18.
Atmosphere Bar South
Days by the pool with the grill, what could be better! We realise that hunger can strike at any time and at the Atmosphere South Bar our expert chefs serve up fresh and tasty specialities hot off the grill 20 hours a day. Satisfy your cravings from our menu of freshly grilled food!
Atmosphere Ice Cream Bar
Grab a taste of the sun with our delicious soft serve ice cream, fresh fruit treats from frozen drinks and coladas.
Jean-Phillippe Crêpes & Gelato
A gourmet ice cream parlour and French-style crêperie dreamed up by award-winning master pastry chef Jean-Philippe Maury. Located in the impressive indoor promenade, it’s the perfect place to enjoy a mouth watering made-to-order crêpe, with your choice of delicious sweet or savoury fillings. Treat someone you love to our unique house-made gelato or sorbet. Jean-Philippe Maury’s award winning gelato is made on the premises, using only the finest quality ingredients and fresh fruit purees.
Jean-Phillippe Chocolat & Café
French master pâtissier Chocolatier Jean-Philippe Maury brings his award-winning touch to this coffee and chocolate bar boutique where enticingly sweet delights are created just for you in our unique open concept chocolate kitchen. As well as choosing from a variety of exquisite Chef created chocolate candies, guests can also create their very own chocolate bar right at the tablet stations. The boutique offers also a wide assortment of delectable French macaroons and fresh roasted coffee. No matter your preference, there is something for everyone.
MSC Starship Club
This futuristic venue is much more than just a bar. It’s an immersive entertainment experience.
Featuring Rob, the first humanoid robotic bartender at sea, the MSC Starship Club takes our guests to a different world.
Not only can Rob mix a range of signature cosmic drinks, he also speaks 8 languages, and enjoys entertaining guests with jokes, riddles and space facts. If he’s in the mood, he may even show you his dance moves!
L’Atelier Bar & Art
This warm, elegant bar offers a carefully selected wine list and creative signature cocktails accompanied by the sound of live jazz music and a pop-up art gallery.
In addition, discover the Art Wall and the current exhibition of Andy Warhol and Roy Lichtenstein, the pioneers of Pop Art.
TV Studio & Bar
Broadcasting live throughout the ship, our TV Studio and radio suite air live games, quizzes, talent contests and other fun content. An excellent selection of cocktails, beer, wine and soft drinks are available to get you ready for your big performance.Infinity Bar
There are infinite choices in this ideal spot to join friends for an aperitif before a meal, or for a refreshing drink at any time of day. From traditional aperitifs, our Signature Cocktails to the contemporary classics, there is something to suit your taste.
Masters of the Seas
Atmospheric and charismatic, our traditional British pub is the perfect setting to drop in for a pint. Serving beer, premium spirits and a wide array of beer based cocktails, the pub is an ideal place to kick back and have fun. If hunger kicks in, you can also enjoy burgers, hotdogs and the traditional beer battered fish and chips made with the freshest ingredients by our talented chefs to satisfy your hunger pangs.
Attic Club
Dance away into the early hours in our chic nightclub. Grab yourself a drink from our extensive list of cocktails, mocktails, Spritz, Mojito’s, classic cocktails, beers or ciders and feel the beat. Dance the night away as skilled DJ’s spin the best of today’s dance and club favourites through a state-of-the-art sound system in our trendy nightclub.Galleria Virtuosa
Galleria Virtuosa is located on Deck 6.
The longest LED Dome at Sea.
The indoor promenade features both Main and Speciality Restaurants along with numerous shops.
The promenade is destined to become the ultimate destination for socializing and entertainment possibilities for guests.
Le Grand Théâtre
945 seats and 1.000 m2. Guests can enjoy live performances every evening with 3 sittings per nightVirtuosa Bar & Lounge
Virtuosa Bar & Lounge is located on Deck 6.
Sky Lounge
Meet up with friends for an aperitif or after dinner cocktail and enjoy the stunning views while you listen to live piano music. With our handpicked carefully sourced drinks and fresh ingredients we are sure that you will be spoilt for choice.MSC Yacht Club Top Sail Lounge
Enjoy spectacular views in this elegant lounge, offering the Yacht Club bar list of spirits, craft cocktails, beers and wines, soft drinks and coffee drinks. You can also enjoy a fine selection of gourmet finger food throughout the day.
MSC Yacht Club Pool
MSC Yacht Club Pool is located on Deck 19.
Horizon Pool
Horizon Pool is located on Deck 16.
Tropical Pool
Tropical Pool is located on Deck 15.
Atmosphere Pool
Atmosphere Pool is located on Deck 15.
Red Gem Casino
The on-board casino offers wide variety of games for all different types of players: Slot machines offering progressive jackpots throughout the cruise, Blackjack, Roulette, 3 Card Poker, Extreme Poker, Dream 21.Savannah Aquapark
One of the most intricate and exciting water parks at sea, with three twisting slides, a ‘Himalayan Bridge’ and a range of pools, features and activities for all ages.
MSC Formula Racer
For the young and the young at heart, two Car racing virtual simulators compete head-to-head in a race that will get hearts racing.
Infinity Atrium
Infinity Atrium is located on Deck 5.
Himalayan Bridge
Check out our Himalayan Bridge to take an 80-m sky walk across a suspension bridge located at the aft of the vessel at a height of some 60 metres above sea level. A truly unique place to take your daily constitutional, with superb ocean views thrown in for good measure.
White Party
It’s all white for a night with dazzling décor and costumes to suit the theme, plus a special performance starring our theatre cast.
Sailaway Party
A start-of-the-cruise event celebrating the ship’s departure, led by the Entertainment Team and Dancers in a spectacular Costume Parade.
MSC Factor
Think you’ve got what it takes to be a star in our on-board talent competition, The MSC Factor? Then come and showcase what you can do in the most exciting talent show at sea. Whatever your specific talent may be, don’t be shy – come and show the world what it’s been missing.
Masterchef
The world’s best-loved food show awaits you on the MSC Cruises fleet! Experience the adrenaline-fuelled creativity of an extraordinary on-board cooking competition for adults and junior guests.
Beer Festival
Fun-packed festive celebrations with a Bavarian flair – decorations, costumes, games, music and of course beer. There’s even a Master of Beer competition and a 6-metre-tall inflatable beer mug.
Carousel Lounge
Sit back and enjoy the fun with an exclusive signature cocktail at the Carousel Lounge, a glamorous and modern technology-packed venue, designed specifically to meet the needs of Carousel Productions at Sea. This custom-built lounge covers 1,000 sq.m. and can accommodate up to 400 guests. Guests can enjoy a cocktail with a pre-show followed by this unique experience
(not included in the cruise fare, limited spaces, a signature cocktail package needs to be booked).
Atmosphere Bar North
Relax at the poolside with friends and family, with a refreshing drink from the Atmosphere Bar North. From Signature Cocktails, beers, coladas, soft drinks, coffee and tea there is something to suit everyone’s taste.
Carousel Productions at Sea
An all-new entertainment concept combining breath-taking acrobatics, dance and live music to create exclusive original production specially designed for MSC Cruises ships. It offers avant-garde artistic and immersive performances combined with innovative technology, in a surprising mix of new expressions and experimentation that makes Guests feel part of the show. Twice a night, six nights a week, you will have the unique opportunity to see two original shows by Carousel Productions at Sea: AJEDREZ Inspired by the game of chess and ARKYMEA, the story of a scientist in search of a hidden world.
The shows take place only at the Carousel Lounge, which is a modern technology-packed venue. Guests can enjoy a cocktail with a pre-show followed by this unique experience.
TWO ORIGINAL SHOWS ON BOARD MSC VIRTUOSA
Twice nightly, six nights a week, on MSC Virtuosa you will have the unique opportunity to see two original shows by Carousel Productions at Sea, that combines innovative technology and avant-garde artistic performances, to offer you a surprising mix of new expressions and experimentation. Shows are performed exclusively in the Carousel Lounge, a glamorous and modern technology-packed venue, designed specifically to meet the needs of Carousel Productions at Sea. This custom-built lounge covers 1,000 sq.m. and can accommodate up to 400 guests.
AJERDEZ as of 26th June 2021
Inspired by the game of chess, this rock musical spectacular features a duel between two queens, as they fall in love with the same king and battle each other to win his heart. Throughout the story, the various characters of the chess board from bishops to knights will come to life, embodied by life-size statues, fighting it out to the sound of a ticking chess clock.
Book now your Signature Cocktail & Carousel Productions at Sea AJEDREZ show!
ARKYMEA as of July 17th 2021
The story of a scientist in search of a hidden world where the wildest ideas and the most ambitious dreams become a reality. With the help of a mysterious device, the scientist breaks through the dimensions to reach Arkymea, a mysterious place populated by extravagant characters always ready to surprise you with acrobatic feats and where magic amazingly comes to life around you.
Book now your Signature Cocktail and Carousel Productions at Sea ARKYMEA show
- Number of shows / cruises: 12 shows per cruise, alternating show every day
- Capacity: 400 guests per show
- Schedule: 2 shows per night
- First show: h 19.15 (opening doors 18.45)
- Second show: h 21.15 (opening doors 20.45)
Onboard services are subject to changes based on local regulations or other restrictions, in the context of the COVID-19 situation.
(not included in the cruise fare, limited spaces, a signature cocktail package needs to be booked)
Virtual Games Arcade
Located on Deck 16
MSC Aurea Spa
MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura.
Available on: all MSC Ships
Type of service: Charges apply
Medi Spa Center
Relaxing on one of our ships will do wonders for you, but we also have a few secrets on board to help you look and feel even better. Make the most of our range of safe and effective Anti-Ageing treatments and return from your cruise visibly rejuvenated.
Thermal Area
Get a lasting sensation of absolute wellbeing that will accompany you well beyond your cruise. All our ships are equipped with a Thermal Area where you can enjoy a soothing sauna, a relaxing steam or an invigorating whirlpool bath.
Available on: all MSC Ships
Type of service: Charges apply
Beauty Salon
You can enjoy the expertise of highly specialised staff in aesthetic treatments to offer you excellent results and improve the relaxing effects of your cruise. Customise your cruise with the best treatments for your body. Unwind and feel fantastic!
Available on: all MSC Ships
Type of service: Charges apply
Hair Salon
Refresh your look with a new hairstyle! There are different packages which include a personalised shampoo & conditioning mask, a haircut and a single process colour treatment. Leave the salon styled and ready for a great evening onboard.
Available on: all MSC Ships
Type of service: Charges apply
Sportplex
The large and spacious amusement park provides a large arena where young guests can play sports and games during the daytime… then socialise, party and dance the evenings away.
Gym by Technogym®
Fitted with authentic TechnoGym® equipment and featuring panoramic ocean views, the on-board Gym is the place to be for all those who take their fitness regime seriously. Hone your physique with a full set of TechnoGym® apparatus every day of your cruise to look better than ever before.
Available on: all MSC Ships
Type of service: Included
Power Walking Track
Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.
Available on: all MSC Ships
Type of service: Included
Basketball
Come to the outdoor Basketball court at the Sport Center for a chance to hang out with friends, have fun shooting hoops and enjoy a full-body workout at the same time. You may not make the latest line-up of the Harlem Globetrotters, but you’re sure to have a great time.
Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa.
Type of service: Included
Tennis Court
Anyone for tennis? Play to your heart’s content at the outdoor tennis court of our on-board Sport Center. Tennis is ideal for getting some healthy activity, honing your hand-to-eye coordination and having loads of fun. Game, set and match to you.
Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa
Type of service: Included
Five-a-side Football
Fancy a game of footy? Your wish can be granted at the outdoor five-a-side football pitch at the Sport Center. Team up with some friends or family and play a match against another on-board team. A great way to have fun, get active and turn strangers into friends.
Available on: all MSC Ships except MSC Opera, MSC Lirica and MSC Preziosa
Type of service: Included
MSC Foundation Centre
Educational interactive game experience for Children: the room transforms into a colourful 3D aquarium that’s the scene of a great interactive game teaching about the importance of care for environment.
Adults can learn about the issues that the Foundation is striving to resolve, about its programs and partners. The guests have the possibility to show their generous support for the Foundation’s lifesaving programs by making direct donations or purchasing stylish collection of MSC Foundation merchandise.
MSC Excursions
Located on Deck 5.
MSC Business Centre
Located on Deck 5.
Bike Tours
One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.
See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.
You Don’t Have To Go Fast, You Just Have To Go
Our carefully curated small group tours offer both active adventures and easy city sightseeing on electric bicycles.
Reserve today and ride into your next adventure with MSC Bike Adventours.
Sustainable Shore Excursions: MSC Protectours
What are Protectours
We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!
A world of amazing experiences
PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.
MSC Cruises and the environment
Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.
MSC Family Explorer Club
MSC Family Explorer Club
Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.
Family friendly programming
Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers
Tours that the whole family can enjoy
Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults
Family-Friendly Prices 50% off
Children tickets are always half-price
Peace of Mind
When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.
Easy & Accessible Excursions
TOURS FOR EVERYONE
Accessible Vehicles & Facilities
Vehicles equipped with a wheelchair accessible solution. We visit accessible bathrooms equipped with wide doors.
Small Groups with Expert Guides
Local guides are knowledgeable experts of their area, as well as experts in accessibility needs excursions.
Visit at your own pace
Tours made to leisurely visit the destination’s highlights while taking into account guests’ special needs and facilitating each participant in moving independently.
Step-free Routes
Tours aim at eliminating obstacles and ensure a smooth access to all of the highlights visited
Behind The Scenes
Come and see how we do it! Go “Behind-the-Scenes” and experience what goes into delivering a perfect cruise vacation.
Explore several “off-limit” areas of the ship
Are you ready for the ultimate behind-the-scenes experience on our magnificent cruise ship? This exclusive excursion is limited to small groups of 20 people, so you’ll have a truly intimate and immersive experience.
Join us as we take you on a journey through the hidden corners of our ship, where only a select few have gone before. You’ll have the chance to see the inner workings of the ship, from the bridge of command, engine room to the gallery and beyond.
A one-of-a-kind discovery tour
Our knowledgeable tour guides and shipboard staff will be on hand to answer any questions you may have and give an overview of the internal operation of the ship.
But that’s not all – you’ll also have the opportunity to meet the ship’s captain and learn about their experiences at sea. This is a once-in-a-lifetime chance to get an inside look at the operations of a cruise ship and to see what goes on behind the scenes. Don’t miss out on this amazing opportunity – book your spot now to ensure one of the very few seats available!
BOOK THE TOUR ON BOARD AT THE EXCURSIONS’ OFFICE
- The tour availability is limited, so don’t miss out and reserve your spot!
- The tour takes place during various moments of the cruise to guarantee the safest and most suitable conditions to the participants.
- The tour lasts approximately 2 hours to 3 hours and a half.
- Prices starting from 30€, final price is confirmed on board depending on which tour is booked.
- To participate guests must be at least 6 years old and must be accompanied by a paying adult.
- Guests participating must be physically fit as the tour involves multiple flights of stairs as well as extended periods of walking and standing.
- The meeting point and time will be confirmed on the Ship.
Important Note: it is strictly forbidden to take along mobile phones and cameras and participants must wear only closed shoes.
Disabled Facilities & Special Needs
Cabin Facilities
Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.
The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.
Reduced Mobility
All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.
Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.
For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.
Hearing Impairments
For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.
Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.
Children with Special Needs
Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.
All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.
Excursions
The majority of excursions are fully accessible, however we would recommend that all our guests to read-through the programme of available tours at the Excursion Office on board.
Special Dietary Requirements
MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: 20 ppm) on all ships. Please check availability when booking. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and/or with the Maître d’hôtel.
Kosher meals (pre-packaged breakfast, lunch and dinner) may be available on board for an additional charge starting from €25 pp/day. Kosher meals can be consumed in the main restaurants and must be booked at least 3 weeks before ship’s departure.
Halal products (beef, lamb and poultry) may be available on board following former request of the guest at least two months before departure.
Pregnancy
The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.
Dress Code
Casual wear is advised is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies, and a lightweight suit or dinner jacket for the gentlemen onboard.
MSC Cruises advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.
For visits to religious sites, appropriate clothing is recommended∘. This means covering knees, shoulders, and no low-cut tops.
Medical Facilities
All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.
Dialysis
Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.
Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.
Smoking Policy
In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays.
Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.
The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.
We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.
Wi-Fi
Wi-Fi is available on board all of our ships.
Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. All you need is one of our Satellite Internet Access packages and a mobile internet device (smartphone, tablet, laptop, etc.).
You can also access the internet without the need for a mobile device, by using the computers in the Internet Café on board.
When at sea, it is not possible to access the internet using a high-speed broadband connection as you would on land. Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth.
Service Animals
Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all necessary documents for entering the foreign countries visited during the cruise.
The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.
The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.
Onboard Language
The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.
Charting a Sustainable Future
For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.
Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.
Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.
Environmental Stewardship
MSC Virtuosa is one of the most environmentally-sound ships at sea and an energy-efficient role model for modern cruising.
Air emissions
– 98% reduction of sulphur oxide (SOx) and 90% reduction of nitrogen oxide (NOx) emissions thanks to the most advanced technologies.
Energy efficiency
– Wide range of energy-saving equipment to maximise efficiency such as smart heating, ventilation and air conditioning.
Wastewater & Protecting Marine Life
– Advanced wastewater treatment system with higher purification standards than most wastewater treatment facilities ashore.
Discover more on how the MSC Group is actively contributing to impactful environmental conservation and humanitarian programs at the MSC Foundation Centre on board.
Laundry Services
Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.
Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away
Take advantage of our laundry packages any time, even the last day of your cruise. That’s why we offer several Laundry Service Packages to choose from.
For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.
Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.
Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!
Other Details
Children: Kids allowed
Childrens Facilities: Available
Nursery: Nursery
Smoking: Some
Gratuities: SERVICE CHARGES / GRATUITIES Service Charge / Gratuities are included in the cruise fare. Tips MSC Cruises does not recommend tipping individual members of staff.