Norwegian Escape
Get ready to sail on one of the most exciting ships on the seas! Norwegian Escape is ready to whisk you away to The Caribbean from Miami and Orlando, Canada & New England from New York, and the Mediterranean from Rome. Indulging in every whim is what unforgettable vacations are made of. Get ready to chase sunsets on The Waterfront. Build a pink sandcastle in Bermuda. Sip on some of Napa’s best blends at The cellars, A Michael Mondavi Family Wine Bar. Or try our unique speciality hand-crafted cocktails. Discover a new world of freedom and flexibility on Norwegian Escape.
- accommodation
- dining
- entertainment
- health & fitness
- useful
- misc.
The Haven Deluxe Owner’s Suite with Large Balcony
Located in The Haven, these Suites offer amazing ocean views, a wet bar and two spacious balconies. They include a king-size bed, additional bedding that accommodates four and has two bathrooms. (Sleeps up to six).
Stats:
- Deck(s): 17, 18
- Location: Forward
The Haven Deluxe Owner’s Suite with Balcony
Enjoy amazing ocean views and an extra-spacious balcony. These Suites include a king-size bed, additional bedding that accommodates two, and one and a half bathrooms. Located in The Haven. (Sleeps up to four).
Stats:
- Deck(s): 17, 18
- Location: Forward
The Haven 2-Bedroom Family Villa with Balcony
Perfect for the family, these Villas are located in The Haven and feature two bedrooms, one with a king-size bed, the other with a double sofa bed, plus additional bedding and two bathrooms. (Sleeps up to six)
Stats:
- Deck(s): 17, 18
- Location: Forward
The Haven Aft-Facing Penthouse with Master Bedroom & Balcony
With access to The Haven, these Penthouses feature a king-size bed plus dining and sitting areas. They offer an unforgettable view from the aft-facing, private balcony. Plus some can connect to other staterooms for even more space. (Sleeps up to four)
Stats:
- Deck(s): 9, 10, 11, 12, 13, 14, 15
- Location: Aft
The Haven Deluxe Suite with Balcony
These suites include a king-size bed, a double sofa bed and an in-suite hot tub. Relax on your private balcony or in your oversized waterfall shower, complete with body spray jets. And the spa is just footsteps away.
Stats:
- Deck(s): 16
- Location: Forward
The Haven Courtyard Penthouse with Balcony
These Penthouses are located in The Haven and include a king-size bed and single sofa-bed, plus a private balcony with a fantastic view. (Sleeps up to three)
Stats:
- Deck(s): 17, 18
- Location: Forward
The Haven Forward-Facing Penthouse with Balcony
Take in breathtaking forward-facing views. These Penthouses have access to The Haven and feature a king-size bed plus dining and sitting areas. Some can connect to other staterooms so you can spread out even more. Sleeps up to four.
Note: Stateroom 13106 is ADA compliant and does not have a separate bedroom.
Stats:
- Deck(s): 9, 10, 11, 12, 13, 14
- Location: Forward
The Haven Spa Suite with Balcony
The perfect way to experience a total spa holiday, the Spa Suites include a king-size bed, hot tub, oversized waterfall shower and multiple body spray jets, spa décor, easy access to the adjacent Mandara Spa and fitness centre, as well as complimentary access to the Thermal Suite during regular Spa hours. Access to The Haven. (Sleeps up to two)
Stats:
- Deck(s): 16
- Location: Forward
The Haven Penthouse Suite with Balcony
The Haven Penthouse Suites are located toward the front of the ship and offer a spacious balcony, king-size bed, separate vanity area and a shower and jacuzzi. (Sleeps up to two)
Stats:
- Deck(s): 16
- Location: Forward
Aft-Facing Club Balcony Suite
These Club Balcony Suites are aft-facing, so the view from your large private balcony is remarkable.
Stats:
- Deck(s): 10
- Location: Aft
Family Club Balcony Suite
Perfect if you want to bring the kids, these Family Club Balcony Suites are conveniently located near the kids’ area, include two lower beds that convert to a queen, a pullman bed, single sofa bed and bathtub. Hang out with the gang and enjoy the view from your own private balcony. Some can connect so you can spread out yet stay close.
Stats:
- Deck(s): 10, 11, 12, 13, 14, 15
- Location: Mid
Club Balcony Suite with Larger Balcony
Featuring 2 lower convertibles, sofa bed and some include an additional pullman bed. With a private balcony, these Club Balcony Suites also offer amazing views. Plus some can connect, offering more options to spread out. (Sleeps up to four)
Stats:
- Deck(s): 8
- Location: Forward
Spa Club Balcony Suite
Spa Club Balcony Suites feature tranquil spa décor, oversized waterfall shower and multiple body spray jets, easy access to the adjacent Mandara Spa and fitness centre, as well as complimentary access to the Thermal Suite during regular Spa hours. (Sleeps up to three)
Stats:
- Deck(s): 15
- Location: Mid
Club Balcony Suite
Our Club Balcony Suites can sleep up to four with two lower beds that can convert to a queen, additional bedding for up to two, and a bathroom with shower (some include a bathtub). Your private balcony offers endless ocean views and more space for relaxing. Plus some can connect so you can spread out even more.
Stats:
- Deck(s): 8, 9, 10, 11, 12, 13, 14, 15
- Location: Forward, Mid, Aft
Sail Away Club Balcony Suite
A Sail Away Club Balcony Suite stateroom guarantees a Club Balcony Suite stateroom or better! Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Stats:
- Deck(s): 8, 9, 10, 11, 12, 13, 14, 15
- Location: Forward
Spa Balcony
The Spa Balcony staterooms feature tranquil spa décor and include two lower beds that convert to a queen-size bed, a single sofa bed, easy access to the adjacent Mandara Spa and fitness centre, as well as complimentary access to the Thermal Suite during regular Spa hours. (Sleeps up to three)
Stats:
- Deck(s): 15
- Location: Forward
Aft-Facing Balcony
These staterooms include two lower beds that convert to a queen-size bed and are aft-facing, so the view from your private balcony is amazing. (Sleeps up to three.)
Stats:
- Deck(s): 9, 10, 11, 12, 13, 14, 15
- Location: Aft
Family Balcony
Enjoy easy access to all the outdoor fun on the top decks. Your stateroom includes two lower beds that convert to a queen-size bed and some feature additional bedding for up to2 guests. Some can connect, offering more options to spread out yet stay close. (Sleeps up to four.)
Stats:
- Deck(s): 14, 15
- Location: Forward, Mid, Aft
Large Balcony
These staterooms offer incredible views from a larger balcony, two lower beds that convert to a queen-size bed and additional bedding to sleep one or two more. Some can connect for even more options.
Stats:
- Deck(s): 9
- Location: Forward
Balcony
Enjoy easy access to all the delicious dining and exciting activities on board from your stateroom that includes two lower beds that convert to a queen-size bed and additional bedding for up to 2 guests. Some can connect, offering more options when travelling with family or friends. (Sleeps up to four.)
Stats:
- Deck(s): 8, 9, 10, 11, 12, 13, 14, 15
- Location: Forward, Mid, Aft
Solo Balcony
These spacious staterooms include a queen-size bed, sitting area and floor-to-ceiling glass doors that open onto a private balcony. Staterooms are priced exclusively for solo travelers and include access to the private Studio Lounge.
Sail Away Balcony
A Sail Away Balcony stateroom guarantees a Balcony stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Stats:
- Deck(s): 8, 9, 10, 11, 12, 13, 14, 15
- Location: Forward
Family Oceanview
Perfect for families, these staterooms are near the kids’ area and include two single beds that convert to a queen, a bathtub and additional bedding that can accommodate up to three guests. Sleeps up to five.
Stats:
- Deck(s): 5, 9, 10, 11, 12, 13, 14
- Location: Forward, Mid
Oceanview with Picture Window
Enjoy a large picture window with amazing forward facing views and two single beds that convert to a queen. Sleeps up to two.
Stats:
- Deck(s): 5, 9, 10, 11, 12, 13, 14
- Location: Forward
Solo Oceanview
These staterooms feature a large round window and a queen-size bed. Staterooms are priced exclusively for solo travelers and include access to the private Studio Lounge.
Sail Away Oceanview
A Sail Away Oceanview stateroom guarantees an Oceanview stateroom or better! Please note that the view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Stats:
- Deck(s): 5, 9, 10, 11, 12, 13, 14
- Location: Forward
Inside
Take advantage of an affordable way to explore the world with these interior staterooms. Two singles can convert to a queen and one to two pullmans allow sleeping for up to four.
Stats:
- Deck(s): 5, 8, 9, 10, 11, 12, 13, 14, 15
- Location: Forward, Aft, Mid
Family Inside
Many sleep better than ever in these cozy yet comfy, interior, upper deck staterooms. Plus some can connect so family and friends can spread out yet stay together. Choose forward (front) or aft (rear). Sleeps up to four on two singles that can convert to a queen, and two pullman beds that pull down, if needed.
Stats:
- Deck(s): 12, 13, 14
- Location: Forward, Aft
Solo Inside
These staterooms include a queen-size bed and the same amenities as other inside staterooms. Staterooms are priced exclusively for solo travelers and include access to the private Studio Lounge.
Sail Away Inside
A Sailaway Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
Stats:
- Deck(s): 5, 8, 9, 10, 11, 12, 13, 14, 15
- Location: Forward
Studio
Private keycard access complex comprised of staterooms specifically designed and priced for the solo traveller. Featuring 1 convertible lower bed, a one-way window to the corridor, and separate areas for your bathroom, sink and shower, in 100 square feet of living space. Includes access to the private Studio Lounge. Plus, some Studios can connect to each other so you can stay close yet still enjoy your privacy. No single supplement required.
Stats:
- Deck(s): 10, 11, 12
- Location: Forward
Taste / The Private Room at Taste
Serving a wide variety of cuisine, Taste offers a stylish and contemporary atmosphere. Plus, with a menu that changes daily and carefully selected wine recommendations, you’ll experience a different culinary adventure with every visit.
Savour
Balancing classic favorites with hot new dishes, dining at Savor is a must. Offering guests an extensive menu of deliciously fresh flavours along with chic and modern decor, visiting this Main Dining Room is always in style.
The Manhattan Room
One of three Main Dining Rooms, The Manhattan Room is where guests can enjoy specially curated modern and classic dishes made with the freshest ingredients.
O’Sheehan’s Bar & Grill
Dine on Irish pub classics whilst sipping your favourite draft beer, all in a casual atmosphere open 24 hours a day. There’s no charge to dig into your favourite comfort foods such as Shepherd’s Pie or Fish n’ Chips or throw some darts whilst taking in a sports game.
Teppanyaki
Sit at a lively shared table as a skillful chef perfectly prepares shrimp, steak, chicken and fried rice on a large steel grill. And you’ve got a front row seat to all the sizzles and surprises in our Japanese restaurant.
Price Per Person: Cover Charge Applies.
La Cucina
Buona Sera! Enjoy the finest ingredients at our vibrant Italian ristorante. Dine on Italian classics and indulge with a rich homemade Tiramisu. Your good evening just got better.
Price Per Person: À la carte
Moderno Churrascaria
Looking for a unique experience? Our authentic Brazilian churrascaria is a must. Start with an impressive salad bar, but save plenty of room for our slow-roasted meats carved tableside by our Passadores.
Price Per Person: Cover Charge Applies.
Dolce Gelato
Slow churned, dense and intense in flavour, gelato is Italy’s answer to ice cream. And with so many flavours to choose from, our version is the perfect accompaniment to a leisurely stroll
Price Per Person: À la carte
Garden Café
Whatever you’re craving, chances are you will find it at the Garden Café. This complimentary, indoor buffet restaurant serves up breakfast, lunch and dinner.
Bayamo Restaurant
Fresh seafood dishes in an elegant setting are perfectly paired to create a memorable start to your evening. Enjoy our chic dining room or dine al fresco on The Waterfront and savour incredible vistas and an extensive wine and cocktail menu. Bon appétit!
Price Per Person: À la carte
Food Republic
Travel somewhere new with every delicious bite at Food Republic. Savour a fusion of foods and cultures from around the globe. Travel to Mexico and scoop up some tasty street food. Jet away to Japan and try a new kind of sushi roll, or have a hearty helping of Thai noodles.
Price Per Person: À la carte
Pincho Tapas Bar
Enjoy a taste of Spain’s cuisine at this lively tapas bar. Sip on delicious sangria as you savour an array of small plates, from Manchego Cheese and Iberico Ham to Cod Croquettes and Garlic Shrimp.
Price Per Person: À la carte
The Supper Club
Indulge in a delicious 3-course meal and enjoy the excitement of watching an incredible theatre experience at sea.
Room Service
Available 24 hours a day, simply pick up the phone and order breakfast, lunch, dinner or late-night munchies. A room service fee may apply.
Price Per Person: Room Service Fee may apply.
The Haven Restaurant (Private Access for Guests of The Haven Only)
Enjoy a private fine dining experience for guests of The Haven, serving unique signature dishes and wine offerings from our impressive selection.
Price Per Person: Complimentary for guests of The Haven
American Diner
Pull up a chair at this casual diner and order from a diverse selection including lobster rolls and crispy chicken. Experience a slice of Americana with every bite.
Price Per Person: À la carte
Atrium Café
Relax in the centre of the hustle and bustle of the Atrium. Linger with cocktails or coffee in this grand space that offers three-deck vertical views and a two-story Wii wall.
Price Per Person: À la carte
Cagney’s Steakhouse
Premium cuts are the standard at our American steakhouse serving Certified Angus Beef®. Sip your favourite cocktail and don’t forget to order our famous Parmesan dusted truffle fries!
Price Per Person: À la carte
Le Bistro
Romance is in the air at our signature French restaurant. Elegant interiors, crisp white linens and attentive servers make this an intimate dining experience. By the end of your meal, you might just be proclaiming c’est magnifique!
Price Per Person: À la carte
Escape Casino
Located in 678 Ocean Place, Norwegian’s largest and most innovative casino to date offers a wide range of thrilling casino games for every level of player. Whether you’re a newcomer or a regular with Casinos at Sea, we’ve got something for you. Find a hot seat at one of our many slot machines (ranging from 1¢ – $100 USD). Or play your favourite table games with limits from $5 – $5,000 USD. Plus, adjacent to the main floor, the Norwegian Escape Casino has a VIP room offering a private high limit gaming area. No matter what you prefer, there are plenty of ways to get lucky.
Mixx Bar
Located between Taste and Savour, Mixx Bar is the perfect place to mingle for a pre- or post-dinner cocktail.
Prime Meridian
Between Moderno, Churrascaria and Cagney’s Steakhouse, Prime Meridian is the perfect bar to be the centre of attention or simply be at the centre of it all.
O’Sheehan’s Neighbourhood Bar & Grill
Dine on reinvented Irish pub classics whilst sipping your favourite draft beer, all in a casual atmosphere open 24 hours a day. There’s no cover charge to dig into your favourite comfort foods and savoury Daily Specials.
Skyline Bar
Hit the jackpot in more ways than one inside Skyline Bar. Nestle into plush interiors and take in the changing view. Our high-definition digital landscapes illuminate this cocktail lounge with ever changing moods. It’s the perfect spot to have a cocktail before dinner, meet friends after the show or just press your luck with bar-top poker screens that give winning at the bar a whole new meaning.
Tobacco Road
Miami’s oldest and most legendary bar, Tobacco Road, will find its new home aboard Norwegian Escape. Located within 678 Ocean Place, Tobacco Road Bar will incorporate elements of the original Tobacco Road, including the iconic neon sign, memorabilia and photographs that will showcase the history of Miami through the lens of events and happenings at the bar over the past century. Tobacco Road Bar will also feature a selection of cocktails created by Tobacco Road’s Cocktail Collection mixologist, Leo Holtzman.
Library
You’ll find a well-stocked selection of things to read with all the elegant surroundings a good library deserves.
Internet Café
No matter how far you are from home, having access to the internet is always nearby at the Internet Café.
Atrium Bar
Amid the hustle and bustle of the Atrium, enjoy something sweet. This is a morning and late-night favourite serving coffees, espressos, cappuccinos, beer, wine, and more.
Headliner’s Comedy Club
Tickle your funny bone at Headliner’s Comedy Club with performances by Levity Entertainment Group’s roster of top-notch comedians. Employing over 300 artists nationwide, Levity is the largest producer of live comedy, creating tours and TV specials for the biggest names in the industry, including Daniel Tosh, Amy Schumer, Gabriel Iglesias and Jeff Dunham. With several hilarious shows per week, prepare for a sidesplitting good time with Levity Entertainment Group.
Spice H20
Inspired by the renowned summer beach parties on the island of Ibiza, Spice H20 is an adult-only retreat. By day, you can lounge in hot tubs and a soothing waterfall grotto. By night, it’s a whole different beat. Let loose and dance beneath the stars as vibrant images display on the huge video screen.
Sugarcane Mojito Bar
Freshly muddled just the way you like, enjoy a refreshing mojito with friends – day or night.
The Cellars – A Michael Mondavi Family Wine Bar
Pull up a stool on The Waterfront and pair your favourite vintage with soothing waves. Step inside the main bar and sample a Merlot as you laugh with some of your closest friends. Or elevate your wine IQ with programmes meant for experts and novices alike at the Tasting Table. For four generations, the Mondavi name has been intimately linked with prestige winemaking in Napa Valley. And now, they’re bringing their best blends and unparalleled knowledge to Norwegian Escape at our first-ever wine bar: The Cellars – A Michael Mondavi Family Wine Bar. A place where we let you enjoy your vino any way you like.
The District Brew House
Let your hair down in a never-before-seen party at sea. Order one of more than 50 different bottled beers or any of the 24 draft beers on tap, including local Miami craft beer from Wynwood Brewing Company – exclusively on Norwegian Escape. Sip on a speciality cocktail by Bar Lab, masterminds of internationally recognised cocktail creations. Scream your lungs out alongside live music. Or get a little wild inside the photo booth. What happens in The District, stays in The District.
The Haven Lounge (Private Access for Guests of The Haven Only)
Exclusive to The Haven guests, enjoy your favourite cocktail and light bites surrounded by ultimate luxury.
Vibe Beach Club
Guests will jump for joy upon discovering this private retreat where they can connect with the ocean – and disconnect from everything else. Exclusively for those 18 and over, Vibe Beach Club is resplendent with ocean views, an over-sized hot tub, chaise loungers and a relaxing water feature – ideal for relaxation. A full-service bar, water spritzers, chilled towels and skewers of fruit ease you even more into serenity. Passes available for pre-purchase or onboard at the Guest Services desk.
Vibe Beach Club – Access Pass
An exclusive oasis at the top of the ship, Vibe Beach Club is an adults-only getaway full of panoramic ocean views, specialty food and drinks and upgraded lounge chairs with umbrellas. With this package, you’ll enjoy Vibe Beach Club access for the entire length of your cruise.
Howl at the Moon
Bring your friends and your favourite song requests for an unforgettable musical journey. This is Howl at the Moon, the world’s greatest rock ‘n’ roll duelling piano show. Come sing and dance the night away as our talented musicians jam out and perform your favourite songs from the 70s, 80s, 90s and today. From Billy Joel classics to modern-day Lady Gaga pop tunes, our versatile musicians can do it all. So get ready for a howlin’ good time.
Wine Lovers The Musical
Do You Love Wine? Do You Love Comedy? Then we have the show for you! Hailed as “A great evening out” by the New York Post, Wine Lovers – the world’s first The Wine Tasting Musical – brings laughs and libation aboard. Join us for Wine Lovers in the Supper Club, where you taste six sensational wines and enjoy a lovely lunch, all whilst watching a hilarious musical comedy about the joys of wine and love.
678 Ocean Place
Feel the pulsating energy at the heart of the ship – 678 Ocean Place, three thrilling decks of non-stop action. Mix it up at a new bar or lounge. Splurge inside a designer boutique. Get lucky in our largest casino ever. Please your palate inside one of our speciality restaurants – Moderno, Churascarria, Cagney’s Steakhouse or La Cucina. Satisfy every whim – day or night.
Aqua Park
Grab an inner tube, find a challenger and get to racing at Aqua Racer, the newest tandem waterslide at sea. Scream all the way down as you take the plunge with Free Fall – the fastest waterslides at sea. Get the whole gang together and give the Family Slide a whirl. Or call it a lazy day and lounge by the pools and hot tubs with a frozen drink in hand. However you like to make a splash, Aqua Park is overflowing with ways to do so.
The Waterfront
Only Norwegian let’s you truly embrace the world around you. An industry first, The Waterfront will forever change the way you cruise. This quarter-mile oceanfront promenade allows you to connect with the ocean whilst experiencing some of Norwegian’s signature dining venues. Restaurants, bars, stunning views. What could be better?
Connect with the sea on The Waterfront, our quarter-mile oceanfront promenade. Discover a new restaurant or bar each day and night! Pull up a stool at The Cellars Wine bar, offering the ultimate wine experience. Dine oceanside at La Cucina and enjoy delicious lobster fettuccine. Or simply bask in the ocean air and watch the sunset with your friends.
Video Arcade
Stop by and capture a few aliens, win a car race, play pinball and fly a jet fighter. Let your imagination run wild at the Video Arcade.
Ropes Course
Feel your heart drop as you zip over the ocean on one of five Sky Rail zip tracks. Let go of every inhibition as you walk across one of two Planks on Norwegian Escape. Experience 99 exhilarating challenges. Our expanded, three-story Ropes Course gives “action-packed” a whole new meaning.
Bvlgari
Visit the Bvlgari boutique at sea. Founded in Rome in 1884 by the talented Greek silversmith Sotirio Bulgari, the brand quickly established a reputation for Italian excellence with exquisite craftsmanship and magnificent jewellery creations.
Carolina Herrera
Visit the first ever Carolina Herrera boutique at sea. Experience fashion as imagined by this world-class designer, known for her exceptional personal style and for dressing First Ladies, from Jacqueline Onassis to Michelle Obama.
John Hardy
Stop by our John Hardy boutique, inspired by Bali and its time-honoured jewellery-making traditions, John Hardy’s artisan collective was founded in 1975 with a dedication to handcrafted jewellery. We are committed to sustainable luxury business practices, our craftspeople and the preservation of Bali.
Lacoste
Discover sports inspired trends at this first-ever Lacoste boutique at sea, offering Lacoste Sport, as well as everyday and casual elegance. And best of all, it’s all tax free!
Park West Gallery
Take home something you’ll never forget! Our impressive onboard art gallery has everything from contemporary to classics-Peter Max to Picasso-giving you access to an unparalleled collection of fine art. Looking for a little excitement? Try attending our live art auctions where you can raise a glass with our Art Team as the bidding gets fast and furious. Plus, everyone who visits our gallery gets a free work of art!
Sandbar
Experience the latest trends in fashion, shop our curated selection of souvenirs or stop by to shop for your favourite brands of liquor or cigarettes, all at the best tax and duty free prices. Or, if you forgot something important, Sandbar is also the place to find a selection of toiletries.
The Beauty Shop
Pamper yourself or someone special at The Beauty Shop, where you’ll find your favourite fragrances from Chanel, Dior, Estée lauder and many more. Discover an array of beauty products from Lancôme, Estée Lauder, Clinique and L’Oréal. Or stop by and make an appointment for a complimentary 15-minute makeover. All of our Beauty products are tax and duty-free and guaranteed to be lower than any land price or your money back.
The Jewel Box
Effy Hematian has been designing and manufacturing fine jewellery in the heart of New York’s Diamond District for over 40 years. By combining uncompromising attention to detail, exceptional gemstones, and quality American craftsmanship, Effy has become one of the most celebrated and desired jewellery brands in the world today – available to you onboard at tax-and duty-free pricing.
The Marketplace
The Market Place is your one-stop-shop for everything you need for the pool or beach, always tax and duty-free. Get sunscreen, beach toys, sunglasses, books and more. Be sure to check out our daily special savings events! We also have a best price guaranteed policy – ask our sales staff for details.
The Photo Gallery
We have everything you need, to capture it all: Binoculars, Camera/Phone Accessories, Professional Portraits, Souvenir, Photography, Photo Books, Wall Art, 3D Photo Crystals, Souvenir Frames, Collectable Photo Accessories & more!
The Tides
At the Tides you’ll be able to shop an array of sparkling crystal jewellery by Swarovski. Or come by to accessorise with world-famous fashion watches and jewellery, such as UNOde50 and Marahlago. Also, don’t venture out in the sun without protection for your precious eyes! We carry Ray Ban, Maui Jim and Oakley Sunglasses. All brands in Tides offer significant savings to the prices back home. And remember, they are tax and duty-free.
The Time Zone
If you want to treat yourself to a new watch or simply give the gift of time, visit the Time Zone for a world class selection of Swiss watches and other famous brands of timepieces. Collections from Hublot, Tag Heuer, Longines, Tissot, Rado, Bulgari, Movado and more. You will be amazed at the savings on board. Stop by and check out our collection, all at the best tax and duty-free prices.
Tradewinds
Welcome to Tradewinds boutique shopping, conveniently located steps away from your stateroom. You’ll find a shopper’s paradise filled with incredible brands and items exclusive to guests on Norwegian Escape.
Mandara Spa & Salon
If being pampered is your idea of a holiday, the Mandara Spa & Salon is the place for you. This full service beauty salon and spa offers a wide range of spa treatments to rejuvenate your body and soul.
Sports Complex
Swing into loads of adventure at our expanded, three-story Ropes Course. Grab your friends for a game of bocce ball at our new court. Or perfect your jump shot during a friendly game of basketball. It’s game time!
*Size and weight restrictions apply and vary by ship/activity.
Mini-Golf
Play 9 holes on our mini golf course with obstacles for all skill levels.
Pulse Fitness Centre
Stay in shape with your favourite workout equipment including treadmills, ellipticals and free weights or even yoga, pilates and spinning.
Snow Room
Chill out, literally, in the all-new Snow Room, an ice-cold arctic environment that stimulates blood circulation throughout the body.
Spa Salt Room
Our Salt Room mimics natural salt caves found in Eastern Europe. The noninvasive treatment, halotherapy, is relaxing, natural and scientifically proven to improve respiratory and skin ailments and aid in overall wellness.
Spa Thermal Suite
The Thermal Suite offers a unique experience benefiting the mind and body. Feel the weightlessness and kneading effect of water in the Thalasso Therapy Pool and enjoy a warm waterfall cascading onto your shoulders in the Vitality Pool. Leave the world behind in the dramatic grotto setting of the Salt Room or take a dip in the hot tub. Head to the steam room to soothe joints and alleviate pains. If detox is what you crave, sit down at the sauna to sweat out your cares as your heart and sweat glands work together to purify your body. Then relax with a nap on heated mosaic lounge chairs.
Treatments
Couples Deep Tissue Muscle Massage – 50 minutes
You and your favourite person can enjoy a gorgeously relaxing full body Deep Tissue Muscle Massage as you lie side by side. The listed price is per couple.
Aroma Spa Seaweed Massage – 100 minutes
Indulge in this detoxifying wrap and massage to reduce fluid retention and cellulite and replenish your body’s systems with vital trace elements. This treatment concludes with a full body massage.
Aroma Spa Seaweed Massage – 75 minutes
Indulge in this detoxifying wrap and massage to reduce fluid retention and cellulite and replenish your body’s systems with vital trace elements. This treatment concludes with a full body massage.
Aroma Stone Therapy – 50 minutes
Heated Basalt Stones are applied to key points of the body, whilst your therapist massages your body with warmed, fragrant aromatherapy oils.
Aroma Stone Therapy – 50 minutes
Heated Basalt Stones are applied to key points of the body, whilst your therapist massages your body with warmed, fragrant aromatherapy oils.
Bamboo Massage – 50 minutes
Imagine warm bamboo shoots of various sizes soaked in essential oil rolling, sliding and massaging your muscles into pure bliss. Getting into the belly of the muscle, this deeper tissue massage targets specific areas, releasing the build-up of tightness using sliding and rolling techniques across the body, hands and feet, kneading away soreness to your specified level of pressure.
Bamboo Massage – 75 minutes
Imagine warm bamboo shoots of various sizes soaked in essential oil rolling, sliding and massaging your muscles into pure bliss. Getting into the belly of the muscle, this deeper tissue massage targets specific areas, releasing the build-up of tightness using sliding and rolling techniques across the body, hands and feet, kneading away soreness to your specified level of pressure.
Couture Touch Face and Body Treatment – 100 minutes
Condition your skin and condition your muscles with this all-embracing hands-on experience. Includes a ELEMIS hands-on TOUCH facial with your choice of a Deep Tissue Muscle Massage or an Aroma Stone Therapy.
Couture Touch Face and Body Treatment – 50 minutes
Condition your skin and condition your muscles with this all-embracing hands-on experience. Includes a ELEMIS hands-on TOUCH facial with your choice of a Deep Tissue Muscle Massage or an Aroma Stone Therapy.
DYSPORT® Cosmetic Wrinkle Treatment – Crow’s Feet
Soften the wrinkles around the outside corner of the eyes with this targeted wrinkle treatment.
DYSPORT® Cosmetic Wrinkle Treatment – Forehead Lines
Smooth horizontal forehead lines with this targeted wrinkle treatment.
DYSPORT® Cosmetic Wrinkle Treatment – Frown Lines
Soften wrinkles between the eyebrows with this targeted wrinkle treatment.
Deep Tissue Muscle Massage – 50 minutes
Using muscle-melting warmed oils and deep pressure massage movements, we massage deep into the belly of the muscle, erasing stress, tension and lactic acid build up.
Deep Tissue Muscle Massage – 75 minutes
Using muscle-melting warmed oils and deep pressure massage movements, we massage deep into the belly of the muscle, erasing stress, tension and lactic acid build up.
ELEMIS Deep Cleanse Grooming Treatment with Shave
This grooming treatment for men will deeply cleanse the skin to prepare it for the closest shave ever!
ELEMIS Dynamic Resurfacing Precision Peel
Experience the age-defying benefits of marine-charged Padina Pavonica whilst targeted massage encourages optimum cellular function.
Express Shave
A quick, clean, silky shave for the man who wants to be smooth!
Fire and Ice Manicure
Beautify your nails with this invigorating manicure that will warm your spirit and cool your stress.
Fire and Ice Pedicure
This super rejuvenating pedicure will warm your senses and cool your tension, leaving your nails and skin looking beautiful.
GO SMILE™ Teeth Whitening Treatment
Are you ready to smile? Then try our advanced tooth-whitening treatment available at the spa.
Intensely Cleansing Salt Scrub – 50 minutes
The extraordinary cleansing power of salt goes to work releasing toxins in this body polishing treatment. Choose from Frangipani Monoi Salt Scrub or Lime and Ginger Salt Glow with a 25 minute massage.
Intensely Cleansing Salt Scrub – 75 minutes
The extraordinary cleansing power of salt goes to work releasing toxins in this body polishing treatment. Choose from Frangipani Monoi Salt Scrub or Lime and Ginger Salt Glow with a 50 minute massage.
Ionithermie Cellulite Reduction Treatment
Reduce the appearance of cellulite and firm and tone the skin with this Parisian treatment that offers substantial inch loss in just one session.
Nutritional Consultation
If you are ready to enhance your well-being with a sensible diet and exercise programme, our fitness professionals can provide you with the in-depth information you need to get you started.
Personal Training
After conducting a Body Composition Analysis, our personal trainers will design a nutrition and exercise plan that will help you achieve the results you’ve always wanted.
Pro-Collagen Age Defy
This anti-aging facial combines the benefits of exotic ingredients to plump out fine lines and reduce skin-fatigue – helping relax wrinkles, whilst an age-defying peel-off mask encourages the highest cellular function, visibly improving firmness and elasticity for beautifully nourished, younger looking skin.
Pro-Collagen Grooming Treatment with Shave
Our most opulent grooming service for men, this is simply the shave of all shaves combined with the facial of all facials! Your skin will be left perfectly smooth.
Restylane® Lip Enhancement Treatment
Add volume to uneven or small lips. This treatment provides you with a fuller, natural looking lip instantly.
Restylane® Lip Lines Treatment
This treatment softens the border of the lip for a smoother lip line.
Restylane® Marionette Lines Treatment
Restore youthful contours by softening the lines from the corners of the mouth to the chin with this FDA approved dermal filler.
Restylane® Smile Lines Treatment
Restore youthful contours by softening the lines from the corners of the nose to the mouth.
Swedish Massage – 50 minutes
This relaxing Swedish massage uses techniques that will smooth away stress and tension.
Swedish Massage – 75 minutes
Enjoy this deeply relaxing Swedish massage for a full 75 minutes.
Thai Herbal Poultice Massage
This energising, rhythmic massage utilises scented herbal poultices, heated and applied to the body at pressure points to relax the muscles and release tension.
Traditional Chinese Acupuncture – 1 session
Curious about acupuncture and how it can benefit you? Try this special introductory treatment.
Disabled Facilities
We welcome guests with special needs. The information you are provided with about your holiday (which may be on our website, in our brochures or elsewhere) before you make your booking will include a general indication of the suitability of the holiday for someone with reduced mobility. However, reduced mobility of course means different things to different individuals as we fully appreciate that individual capabilities, restrictions and requirements will vary considerably. If you suffer from reduced mobility or any medical condition or disability which may affect your holiday, please give us full details before booking so that we can provide you with precise information as to the suitability of the holiday taking into account your specific needs. Guests who have significant mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. Any assistance provided by Norwegian Cruise Line, its team members or service providers does not form part of the contracted services unless agreed differently in writing or where required by legal regulations (for example, in accordance with EU regulation 1107/2006 dated 5 July 2006 on the rights of disabled persons and persons with reduced mobility when travelling by air and EU regulation 1177/2010 dated 24 November 2010 concerning the rights of passengers when travelling by sea). Any special requirements which we have accepted will be specifically confirmed as accepted on your confirmation invoice. Unless and until specifically confirmed as accepted, all special requests and requirements are subject to availability and do not form part of the contracted services.
We have a limited number of staterooms per ship that are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access.
If you do use a wheelchair, you must bring your own and it must be collapsible. If you do not wish to bring your own wheelchair on board, please contact our U.S.-based supplier Scooteround on 001 (888) 441 7575 to arrange delivery of one to the ship. All wheelchairs and scooters must be stored in your stateroom; they cannot be left in the hallway or any other public area. To ensure the safety of our guests and crew, wheelchairs may not be used to transfer from the ship to a tender. Guests in wheelchairs may consequently not be able to participate in certain activities or shore excursions in tender ports. Norwegian Cruise Line can only accept certain types of wheelchairs on board. Please see www.ncl.eu/about/accessible-cruising for further information. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure.
For hearing-/ vision-impaired guests, we have a limited number of staterooms with vibrating alarm clocks and a flashing light system alerting guests to fire alarms. For the vision-impaired, we allow registered guide dogs on all Norwegian Cruise Line ships (airline and international quarantine restrictions may apply and should be checked before booking your cruise).
Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen. U.S.-based Special Needs at Sea is the only company allowed to deliver and supply oxygen to Norwegian Cruise Line ships. Let us know at the time of booking that you’ll be bringing oxygen on board, then contact Special Needs at Sea at 001 954 585 0575 to arrange delivery to the ship.
Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking. For certain conditions we ask for medical declaration and liability forms. Due to unpredictable circumstances at sea, Norwegian Cruise Line must reserve the right to refuse or revoke passage to anyone who, based upon objective standards, is in a physical or mental condition that jeopardises the safe operation of the vessel, who poses a direct threat to the health or safety of others or who may require care beyond that which Norwegian Cruise Line can provide.
For guests with diabetes, refrigerators suitable for storing insulin are available in all staterooms except Studios (category T1 and T8).
If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise. For further information see www.ncl.eu.
Special Dietary Requirements
If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food product, please advise a Norwegian Reservations Agent, or your Travel Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing, and we want to ensure that we are able to fulfil your request. We cannot guarantee Kosher Meal requests made within 30 days of sail date. For the protection of all of our guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in our kitchen facilities.
Alcohol and Beverage Policy
On itineraries that include a port in the United States of America, Canada or China, guests must be 21 years of age or older to purchase or consume (terms and conditions may vary on alcoholic beverage packages, please check at the time of booking). Alcoholic beverages as part of Premium All Inclusive are only included for guests of 21 years of age and older. On all other itineraries this regulation applies to guests aged 18 or above with the exception of guests who are citizens of the United States of America, Canada or China. On cruises that include a port in the United States of America, Canada or China but with the exception of Alaska and Hawaii itineraries, Norwegian Cruise Line permits young adults between 18 and 20 years of age to purchase and personally consume wine and beer only whilst on board and with the consent of an accompanying parent. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk on embarkation.
Smoking Policy
As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.
Indoor Areas
Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapour smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.
Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapour smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.
Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapour devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.
Outdoor Areas
Smoking, including cigars, pipe, electronic cigarettes and vapour smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children’s pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.
The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.
On Breakaway and Breakaway Plus Class ships and Norwegian Epic:
On Norwegian Breakaway, Norwegian Getaway and Norwegian Epic, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 15 mid-ship, port side (limited area) and Spice H2O, starboard side.
On Norwegian Escape, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 16 mid-ship, port side (limited area) and Spice H2O, starboard side.
On Norwegian Bliss and Norwegian Joy, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted at Spice H2O, starboard side.
On Norwegian Encore, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted in the Smoking Room on Deck 8, portside.
On Jewel and Star Class ships and Norwegian Spirit:
The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 13 forward port side.
On Norwegian Sky and Norwegian Sun:
The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 12 forward by the entire bar. During inclement weather, deck 11 forward port side by the towel station is the temporary alternative location.
On Pride of America:
The designated smoking area for cigarettes, cigars, pipe, electronic cigarettes and vapour smoking devices are permitted at Waikiki bar on deck 13 aft.
Dress Code
When it comes to what to wear, you can go resort casual or get decked-out and look your best – it’s your call. Feel Free to wear what you like. We even have special “Dress-Up or Not Night.” It’s the perfect opportunity to get your portrait taken with your family, that special someone or even with the ship’s Captain.
Cruise Casual: the Freedom of Freestyle Cruising
Dress cruise casual anytime during the day, in the buffet and in most speciality restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required.
Be sure to pack a sweater – the air conditioning can be chilly. Kids 12 and under are welcome to wear nice shorts in all our restaurants.
Please Note: We want you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or speciality restaurants.
All Decked-out: Smart Casual
Dress smart casual in our more formal dining room or in our more upscale speciality restaurants. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it’s jeans or slacks with a collared shirt and closed-toed shoes. Kids 12 and under are welcome to wear nice shorts in all our restaurants.
Ready for Adventure: Shore Excursions
Think about the shore excursions you’ll be taking and pack accordingly, including comfy walking shoes. For kids and adults it’s good to pack a pair of closed-toed shoes. You can check within the specific shore excursion for more information.
Special Events: Theme Nights and Parties
Our newest event, Norwegian’s Night Out, is the perfect opportunity to get dressed up for an evening of cocktails, fine dining and great entertainment. You may also want to pack an all-white ensemble for our iconic White Hot Party.
Sail & Sustain – Our Commitment
We remain committed to preserving our oceans and protecting the environment, people, and communities that are vital to each and every Norwegian Cruise Line voyage. Our commitment extends far beyond our ships, transforming how we operate on a day-to-day basis by injecting sustainability into all aspects of our approach. Without this, we’d be unable to offer the unrivalled guest experience that defines a Norwegian Cruise.
We understand that protecting our environment and our oceans is not only vital to our industry but also to our planet. Our Safety, Security, Health and Environmental Protection policy establishes our commitment to conduct our operations safely, securely and with sensitivity to the environment around us. Preserving our oceans and protecting our environment is one of our core company values that we strive to meet through our daily goals:
- Prevent accidents and incidents involving pollution of the environment
- Reduce the environmental impact of our operations
- Dispose of rubbish and materials in accordance with national and international rules and regulations
- Recycle and reuse materials
- Continually improve our ISO 14001 certification objectives and targets
Across our fleet, we have implemented many of the most innovative environmental policies and technologies in the cruise industry. As such, we meet or exceed all international, national, state and local port regulations, including those set by MARPOL, the U.S. Coast Guard (USCG) and the U.S. Environmental Protection Agency (EPA). We are also accredited to the international ISO 14001 standard for Environmental Management Systems. This achievement recognises that we utilise a core set of standards for an effective environmental management system that reduces our environmental impact and increases our operating efficiency.
Water Conservation & Management
Onboard Production
Onboard our vessels, water is primarily used by our guests and crew in their staterooms for showers, bathtubs and sinks but is also used for galleys, laundry, pools, whirlpools, spas and cleaning public spaces. We have focused our efforts on increasing water production on board with sophisticated plants that use seawater as the source, which reduces the need for the bunkering of fresh water. This is particularly important in countries where fresh water is limited and best reserved for local communities.
- Reverse Osmosis (RO) produces fresh and technical water from seawater using high-pressure pumps and sophisticated water filters and treatment components.
- Evaporators produce fresh water from seawater utilising heat sources such as Exhaust Gas Boilers, Oil Fired Boilers or Wasted Heat recovered from the main engine high-temperature cooling system.
- Bunkered Water is potable water acquired in port for use on board.
Wastewater Treatment Systems
To treat wastewater onboard, all Norwegian Cruise Line’s ships are equipped with Advanced Wastewater Purification systems (AWPs). Wastewater is run through these systems and treated prior to discharge, resulting in effluent that meets or exceeds international regulations and many municipal wastewater facility standards. Our newest ships are equipped with the leading AWP technology that meets the stringent Baltic Standards. Every ship’s wastewater is tested quarterly by a third-party, and our environmental officers also conduct weekly water quality tests to ensure we continue to meet all standards.
Bilge Water
Wastewater collected in machinery and engine spaces is known as bilge water. Collected bilge water is held in storage tanks and can only be discharged after meeting international, national and company regulations. To ensure compliance, all ships are equipped with an automatic stopping device and an oil content metre, which work to confirm the ship’s compliance. This equipment will analyse and record the oil content of the bilge. If the bilge water does not meet these requirements, discharging is automatically stopped and the bilge water is recirculated until these standards are met. The remaining bilge water that cannot be discharged is collected and landed ashore to an approved vendor.
Ballast Water
To operate safely and comfortably, ships perform an operation known as ballasting, which helps to ensure trim, stability and structural integrity. Filling ballast tanks with ocean water helps stabilise ships, providing comfort to guests and crew. As water is discharged or as fuel is consumed, ships take on seawater to assist with stabilisation. During this operation, some species are able to “hitch a ride” on ships and transfer to many areas of the world, including areas where they are non-native or invasive. Treating ballast water before release removes tiny organisms that may have been picked up in transit in order to safeguard local ecosystems.
Waste Mitigation
Our ships call on sensitive areas of the world, and we strive to lead by example as we strive to continue to be effective stewards. Norwegian enforces a zero-tolerance policy for any items thrown overboard. If an environmental incident is observed, guests, crew and shoreside employees are encouraged to use our environmental hotline.
Proper implementation of a progressive waste management programme lessens the environmental impact of our operations, reduces pollution, promotes diversion of material from landfills, conserves natural resources, saves energy and lowers ship fuel use. Waste is reduced through reusing and recycling, with clear benchmarks serving as our measurement for waste minimisation.
Over the past decade, as the availability of recycling programmes and options has increased, we have taken advantage of these programmes wherever possible. One example is when Norwegian partnered with Waste Management in 2010 to develop an industry-first Live Load offload operation. This partnership reduces offload time of waste, truck on-site time, port congestion, transportation costs and the use of pier-side containers. Our ships that used the Live Load model in 2017 were able to conserve the following:
Norwegian Employees Working To Mitigate Waste
- Both shoreside and shipboard employees have been involved in food and clothing drives
- Our shoreside employees and various crew members participate in beach clean-ups and community clean-ups throughout the year
- During ship refurbishment, options to recycle and donate both technical equipment and hotel furniture are always explored
Fuel & Energy Efficiency
Climate change is one of the defining issues of our time. How governments, organisations and individuals choose to respond to it will have lasting effects for not only our lifetime, but future generations. Knowing this, we believe it is our obligation as leaders in the cruise industry to do our part and help mitigate actions that may influence changes to our climate on a large scale. We are always focused on continuous improvement and are ready to explore new opportunities as our fleet grows.
Emission Abatement
One innovative technology our ships use to decrease exhaust emissions is the Exhaust Gas Cleaning System (EGCS). This technology reduces the amount of sulphur oxide and particulate matter emitted from the ship by cleaning, or scrubbing, the emissions before being released from the stack. Ships equipped with this technology are able to reduce SOx emissions by up to 99 percent. As of December 2020, the following ships have been equipped with this technology: Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Escape, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Joy, Norwegian Pearl, Norwegian Sun and Pride of America.
Whilst in port, our cruise ships continue to generate their own power, providing heat, air conditioning, lighting and hot water for guests and crew, similar to a hotel.
A small number of ports around the world have installed infrastructure for cruise ships to connect to the onshore electrical power grid to supply much of the power needed when the ship is docked. This is known as Cold-Ironing, which can reduce emissions from a ship whilst docked. Out of the 450-plus ports we visit, less than 1% are equipped with this technology. As of December 2020, Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Jewel, Norwegian Joy and Norwegian Star are equipped with cold-ironing capabilities.
Energy Savings
Data is collected from all our ships to track the largest energy consumers on board and to assist in establishing Key Performance Indicators to identify where energy efficiency improvements can be made. Our goal is to focus on the large energy consumers and explore solutions to optimise operations and lower consumption.
Shipboard Energy Efficiency Management Plan (SEEMP)
The SEEMP is a ship-specific plan that focuses on improving energy efficiency. We do so through improving voyage planning, speed optimisation or operating engines on their most economic loads, optimisation of the air conditioning system and improving our ships’ hydrodynamic capabilities by upgrading the propulsion systems with more efficient propellers. Onboard energy management meetings are also held quarterly to discuss energy conservation projects, tracking energy efficiency initiatives and future projects.
One of the most successful programmes implemented on our ships is Wasted Heat Recovery (WHR). This process works by recovering heat from the engines and transferring it to freshwater piping, which allows us to utilise a free source of energy for improving water production and saving fuel.
Accessibility
Norwegian believes that the fun and excitement of Freestyle cruising should be able to be enjoyed by everyone. That’s why we are committed to providing all of our guests the freedom of choice to cruise your way. In order to assist you with any special requirements you may have, Norwegian has a seasoned group of cruise professionals who are specifically trained to meet your needs through our dedicated toll free number for accessible travel 01 541 0297). Norwegian’s team of Access Coordinators at the Access Desk have experience in furthering Norwegian’s mission to provide a safe and accessible cruise experience for all guests with special requirements to the extent that is feasible. The Access Desk Coordinators will discuss with you your needs and expectations for your cruising experience. You or your travel agent will be contacted so that we can try to meet your needs prior to your cruise as soon as we receive your Special Accommodation Requirements Information form available from our Access Desk. In order to make your cruise experience as enjoyable as possible and so that we can try to meet your specific needs, call 01 541 0297 (voice), fax (305) 468-2171, send an email to accessdesk@ncl.com or have your travel agent contact us.
Service Charges
We are confident that you will enjoy your Freestyle Cruising experience and that our entire crew will provide you with the standard of service for which we are known. A discretionary service charge will be automatically added per guest per day (for guests three years and older) to your shipboard account for all staterooms: all ships US$ 16 per guest per day (for guests 3 years and older) for Studios, Inside, Oceanview and Balcony Staterooms. For Club Balcony Suites, the service charge will be US$ 18 per guest per day (for guests 3 years and older) and for Suites and The Haven Suites as well as the Concierge staterooms, the service charge will be US$ 20 per guest per day (for guests 3 years and older). This charge will be shared amongst those staff members, including the restaurant staff, stateroom stewards and other behind-the scenes staff who provide services that enhance your overall cruise experience.
These service charges can be paid in advance of your cruise. If you have any concerns about the service you receive during your cruise, please let our on-board Guest Services Desk staff know right away, so we can address any issues in a timely manner. In the unlikely event that we can’t resolve your issue, you can have the service charge adjusted on board. Where your service charge has been pre-paid before departure, refunds are not available on board and you must apply for a refund, if applicable, after you return home by writing to our Guest Relations department.
Certain staff positions (e.g., concierge, butler, youth programme staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. We encourage those guests to acknowledge good service from these staff members with appropriate gratuities.
Additionally, there is a 20% gratuity and spa service charge added for all spa and salon services, as well as a 20% gratuity and beverage service charge added for all beverage purchases and a 20% gratuity and speciality service charge added to all speciality restaurant dining and entertainment based dining e.g. Cirque Dreams® and Dinner (does not apply to Free at Sea dining and drinks packages).
Medical Facilities
A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship’s doctor.
Wi-Fi & Internet Access
All our ships are equipped with 24 hour Internet Cafés. Click here for more information on rates and services. Wireless internet (also known as WI-Fi) is also available throughout Norwegian’s entire fleet.
The central telephone number for our ships is 001 732 335 3280 (from US$ 7.95 per minute; please have ship name and your credit card number at hand).
You can also stay connected on the high seas using your own compatible mobile phone. International roaming charges are billed to your home account. Final rates are determined by your service provider and not NCL. For further information please check your provider directly.
Services
Beauty parlour and spa services include hair styling, manicures, pedicures, facials and massages in our Mandara Spa Salon. Gift shops feature duty-free shopping, with fine jewellery, perfumes, clothing, cosmetics and limited drug store items. Laundry & dry-cleaning services. Internet Café. Art auctions. Photographs taken throughout the cruise.
Age Restrictions
All requirements stated below apply at the time of embarkation. Infants sailing on board a Norwegian Cruise Line vessel must be at least six months of age. However, for voyages that have three or more consecutive days at sea, the infant must be at least 12 months old.
When on board, a minor is defined as an individual under 18 years of age at the time of embarkation. A young adult is defined as an individual between the ages of 18 and 20. Please note that this does not relate to child pricing, where the age is 2-17 years old.
Company policy states that on itineraries that include a port in the United States of America, Canada or China guests under 21 years of age must be accompanied in the same, connecting, or side by side stateroom by a guest who is 21 years of age or older at the time of embarkation (staterooms opposite of each other are not applicable under this policy). For all other cruises this regulation applies to all guests under 18 years of age with the exception of guests who are citizens of the United States of America, Canada or China. For guests under the age of 18 travelling with an accompanying adult, who is not the minor’s parent or legal guardian, a Parent/Guardian Release Form (available here: www.ncl.eu/ParentGuardianForm) that authorises the minor’s travel and further authorises medical treatment in case of an emergency must be given to a Norwegian Cruise Line representative at the pier during check-in. Failure to present the completed form at embarkation may result in boarding being denied, with no refund provided.
On cruises that include a Canadian port, guests under 18 travelling with a single parent have to provide a letter of approval (preferably notarised) from the parent not travelling. Note: Two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian Cruise Line representative at the pier before embarkation.
Children under 16 years of age are not allowed to enter the fitness centre. The minimum age for use of the Casino and the Thermal Spa (sauna, steam room, hot tubs) is 18. Some bars and lounges on board Norwegian Epic and Breakaway (Plus)-Class ships, for example Spice H2O, are adult only (18 and over). Lifeguards monitor the family pools during scheduled pool hours. However it is strongly recommended that all children under 12 have adult supervision at all times. The safety of all children (up to the age of 18) is the responsibility of their parent(s) or other accompanying adult(s) irrespective of whether a lifeguard is on duty.
For safety reasons children must not be left unattended on board when their parents or other accompanying adults go ashore.
Other Details
Children: Kids allowed
Childrens Facilities: Available
Nursery: None
Smoking: Some
Celebrity Ties:
Gratuities: We are confident that you will enjoy your Freestyle Cruising experience and that our entire crew will provide you with the standard of service for which we are known. A discretionary service charge will be automatically added per guest per day (for guests three years and older) to your shipboard account for all staterooms: all ships US$ 16 per guest per day (for guests 3 years and older) for Studios, Inside, Oceanview and Balcony Staterooms. For Club Balcony Suites, the service charge will be US$ 18 per guest per day (for guests 3 years and older) and for Suites and The Haven Suites as well as the Concierge staterooms, the service charge will be US$ 20 per guest per day (for guests 3 years and older). This charge will be shared amongst those staff members, including the restaurant staff, stateroom stewards and other behind-the scenes staff who provide services that enhance your overall cruise experience. These service charges can be paid in advance of your cruise. If you have any concerns about the service you receive during your cruise, please let our on-board Guest Services Desk staff know right away, so we can address any issues in a timely manner. In the unlikely event that we can’t resolve your issue, you can have the service charge adjusted on board. Where your service charge has been pre-paid before departure, refunds are not available on board and you must apply for a refund, if applicable, after you return home by writing to our Guest Relations department. Certain staff positions (e.g., concierge, butler, youth programme staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. We encourage those guests to acknowledge good service from these staff members with appropriate gratuities. Additionally, there is a 20% gratuity and spa service charge added for all spa and salon services, as well as a 20% gratuity and beverage service charge added for all beverage purchases and a 20% gratuity and speciality service charge added to all speciality restaurant dining and entertainment based dining e.g. Cirque Dreams® and Dinner (does not apply to Free at Sea dining and drinks packages).
Wheelchair Cabins: 47 available